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Hi -- so sorry to post twice in 2 days, but we have a big issue now. We have a 2016 4018. We have the Hisense refrigerator that's a top fridge/bottom freezer - it was an upgrade but came from the factory. Our freezer is working fine, but our refrigerator is not working at all. We've reset...

We have a 2016 Cyclone 4018. We're on the road with it for the first time. We've been trying for hours to figure out how to get the cable to connect. Can anyone advise us, please?? Thanks!!