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Hello from Maine! Well, the fresh tank filled again 😕 and I finally got a new water pump sent to us. We decided not to go back to Elkhart for a 4th time and arranged to have the pump sent to our campground and a local repair tech come to us to install it. I had to argue because they were...

Thanks for the info. We are heading out in a few minutes towards the Syracuse area and I will for sure check the info page and do another test to see if it's the valve or the pump. Neither of us are very handy but I think this shouldn't be too difficult. The worst part is the frustration of...

We have had our original valve rebuilt at the Heartland service facility in Elkhart and then 4 new ones installed and every single one fills the fresh tank while on city water. We are heading east and will not be near any rallies unfortunately. My first thought is to somehow prevent water from...

Thanks for the info and ideas. My thought was to get rid of the curtains all together but maybe replacing them with longer ones will work. Depends on how much patience my DH will have with me making sure they look good 😉

Sorry, I hope you can see them okay. The living/dining/hallway area is the only place with curtains and shades. The curtains are installed at varying lengths on each window, some of which have screw knobs to open, which complicates pulling the shades down all the way. The picture of the metal...

Our dealer was not able to complete all the warranty repairs our BH needed so we scheduled with Heartland to bring the unit to Elkhart. The overall experience was 8.5 out of 10. For me, not being kept in the loop during the repairs and having a less than accommodating CS rep are the big hits...

Hi all! The side curtains on our BH windows are shorter than the window length and when we roll the shades up and down the plastic end caps on the shades get stuck on the metal curtain holders and pop off. Heartland has reinstalled several caps for us but I was wondering if anyone has a mod that...

Toured the factory and saw the new furrion stoves/ovens...Wish we could get one! We're hoping our repairs will allow us to finally do some boondocking on our way to Maritime Canada for the summer. Lots of sweet Heartland units all over town and new pretty ones expected at the RV show next weekend.

Hello All. Sorry for the delayed post...campground WiFi :( Finally broke down and got a MiFi so can connect and stay connected :) Our AC saga continues. The dealer 'fixed' the AC units by cleaning the construction debris stuck in the drain holes of the pans so they both worked when we got Baby...

I called CS only to find we hadn't received notice of the TSB because we weren't registered yet! I called the dealer, who admitted they are behind on registering units sold, and was assured that they are aware of the problem and it will be taken care of when we bring the rig in. Fingers and toes...

We just picked up our 2016 F350 DRW diesel 4X4 w/Reese 26.5k hitch yesterday. Got the DRW based on many comments and suggestions about stability of ride and ability of more weight. We upgraded the rig axles to the 8k lb ones and haven't installed a W/D yet so may get weighed at boot camp to see...

Thanks for the info. We'll definitely call CS tomorrow and reply with an update, hopefully a good one! Neither of us are mechanically inclined so if the TSB work applies to our unit and requires more than opening something up, we'll probably need to wait until our service appt. or have a mobile...

Hi again! Many thanks to you all for your welcome and support. I guess this A/C thing is bigger than anyone expected. I just posted in the ask the factory section as there are significant problems with ducting and drainage apparently. We haven't received any notifications from Heartland or...

Hello all! So informative to read through these threads. Us newbies learn how much more we need to learn :p I am having similar challenges with both the A/Cs in my 2017 3575EL but have received no notice of ducting issues from Heartland or Dometic. The bedroom one leaked copiously the first...

Hi All! Our journey began almost 4 weeks ago when our BH was delivered to a CG for the summer. We're excited and a bit overwhelmed with what there is to learn about RVing, but taking the summer to try to figure it out. We're pretty fortunate compared to some other stories I've read that our unit...