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    Communication is the key

    Our dealer was not able to complete all the warranty repairs our BH needed so we scheduled with Heartland to bring the unit to Elkhart. The overall experience was 8.5 out of 10. For me, not being kept in the loop during the repairs and having a less than accommodating CS rep are the big hits...
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    MCD shade solution needed

    Hi all! The side curtains on our BH windows are shorter than the window length and when we roll the shades up and down the plastic end caps on the shades get stuck on the metal curtain holders and pop off. Heartland has reinstalled several caps for us but I was wondering if anyone has a mod that...
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    Elkhart IN repairs-museum- rv show

    Toured the factory and saw the new furrion stoves/ovens...Wish we could get one! We're hoping our repairs will allow us to finally do some boondocking on our way to Maritime Canada for the summer. Lots of sweet Heartland units all over town and new pretty ones expected at the RV show next weekend.
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    Newbies with a new BH 3575EL

    Hi All! Our journey began almost 4 weeks ago when our BH was delivered to a CG for the summer. We're excited and a bit overwhelmed with what there is to learn about RVing, but taking the summer to try to figure it out. We're pretty fortunate compared to some other stories I've read that our unit...
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