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Slide out on my Mallard M25 stopped working. So the manual override shaft is 12” long and the length to reach the motor is over 4’. How is one to use the override shaft? Slide out is closed and I can’t get to the motor with this short 12” shaft. Frustrated!

Hello everyone. Am new to the club. Just bought Mallard M25. My awning led lights when turned on blink on and off. Thought okay, get the remote and change it. But remote doesn’t work. Changed batteries and have the remote everywhere outside the awning. Help!