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Wait, you didn’t get a 3611 as a mobile office or to haul a couple kayaks or bicycles? Congrats on the new rig and a dealer who worked with you! At least you got rid of it before your wheels started to break or springs sagged. Sent from my iPhone using Tapatalk

It isn’t too hard to overload the springs and axles on these 3611JS. My parents is over axle ratings with water and gear, no toys in the garage and most of the food unloaded. When you changed the axles and springs, why? Was there problem(s) beyond the tire wear? Are the bushings on the spring...

I will strongly recommend ALL 3611js, 3600, and 3713 owners load up for camping and hit the scales before going out again. Sent from my iPhone using Tapatalk

What do you haul? Have you weighed the RV loaded? Sent from my iPhone using Tapatalk

It’s a shame the 3611JS is so limited because it is, IMO, the best floorplan Cyclone offered. Sent from my iPhone using Tapatalk

Not yet. Have a complaint with NHTSA under review. Heartland reps told us we don’t know how to weigh an RV, one rep hung up on us. Certified letter with delivery confirmation was received with no reply. Dealership washed their hands of the situation. Heartland currently offers 2 models with...

The 3611 doesn’t have any carry capacity. 15,305lbs dry weight on 17,000lbs Gross. It could be you already bent your new axle or springs. Good luck. I hope the solution is easy for you. The reality is if you use the 3611 for dry camping or hauling toys the entire suspension, axles, wheels...

Necessary trade offs? Like no water, no fuel, and minimal food, clothing, and wares? Our 3611js weighed 16,100 without water, without fuel, without Propane, without food... I get it. You guys are rooting for the home team. You try to deny these units are way too heavy to be “side by side...

It’s also not only dealer misrepresentation of the capabilities of these floor plans. Both floorplans for these models with same GVWR but higher dry weight show SxS in the garage. But there’s more... Both in the features tout a SxS friendly garage. Too bad they can’t carry one without being...

Unfortunately Heartland offers 2 models now with HIGHER dry weight on the same GVWR. We will check this. Thank you. The later is the current plan. Sent from my iPhone using Tapatalk

I may sound like a broken record asking about the dry weight vs gross rating on the 3600, 3611, and 3713 models. However, the silence instead of answers is deafening. All of you know that isn’t enough. All of you know that my parents aren’t the only one who purchased one of these models not...

As my “mommy and daddy” are retired, I was working because the dealership is only of M-F and is located 100miles away. Dealer never pointed out the stickers, never mentioned the capacity, but did tell them the unit would be perfect for them and their needs. I will ask you, is 15,400lbs dry...

Think twice about getting a dual axle Cyclone currently offered by Heartland or the CY3611 model. In the future I hope somebody does their research, finds this post and is informed. Sent from my iPhone using Tapatalk

My 70+ yr old parents were duped. They don’t do internet. They don’t look at the specs. They expected a toy hauler to be capable of hauling a toy. When I talked to the manager at the dealership he told me he has never pointed out or explained the stickers to a customer and doesn’t expect his...

You can try Facebook groups devoted to problems with heartland rvs, where I have found others with similar issues. I will ask, do you think a dry weight of 15,400 with a GVWR of 17,000 is a toy hauler? 100 gal of fresh water, and 10 more in the water heater takes up another 1,000lbs. Leaving...

You can browse the heartland past brochure page, going back to 2013 listing the CY3010 with a GVWR of 15,500 and dry weight of 10,935. https://heartlandrvs.com/media-library/?broc=true&filetype=library%2Fbrochures%2F&model=Cyclone I’d hazard a guess that sometime between 2011 and 2013 they...

You are forgetting the tongue weight, which is added on top of the axle ratings. For the ratings I pulled for the 3600 and 3713... straight from the heartland website. For example... 17,000 GVWR on 2x7,000lbs axles. Specs for 3010 pulled from... Or from a brochure... Cheers. Sent...

Because your older 3010 doesn’t have a 15,400lbs dry weight on 17,000lbs GVWR like the current offerings 3600/3713 and the 3611 with the issues. Dry weight of yours is listed under 11k with a gross over 16k. Enjoy your model, it is actually a toy hauler. Sent from my iPhone using Tapatalk

Because it was a “toyhauler” with no capacity for hauling toys. A dealer who asked the purchaser what they planned to haul with it and told them it would be perfect for them. When found out about the weight issues via 4 broken rims, we removed over 700lbs of gear and even some standard equipment...

After removing over 700lbs of gear and unnecessary factory items like happijac bed and ramp patio gates they have gone on 2 more camping trips and now have springs collapsed on the passenger side. These dual axle Cyclone toy haulers cab do anything except haul toys larger than bicycles. Sent...

Needs more truck Sent from my iPhone using Tapatalk

Still too heavy so a massive weight reduction is ongoing. Taking out a Happijack Bunk, rear TV, pads in the loft, a table, the patio gate, thinning out dinnerware and utensils, bedding, clothing... Sent from my iPhone using Tapatalk

Thank you for the info, we will be headed to the scales this afternoon Sent from my iPhone using Tapatalk

Which is unusual as the current 3600 and 3713 models have higher brochure empty weights on the same GVWR Sent from my iPhone using Tapatalk

I called the customer service line, was transferred to a Jake who confirmed that is without fresh, grey, or black water or LP in the tanks. We will empty everything out of the RV but leave the water tank full and hit the scales just in case they actually have 1,300lb of stuff stored in the...

As an update, we called Heartland. The first person we talked to told us we didn’t know how to weigh our RV properly and hung up. After calling back we talked to somebody less argumentative but who also told us we must be weighing it wrong and to progress it further we needed to have the...

Weight break downs... Empty: 16,155 Pin: 3785 Axles: 12379 Water/fuel full: 17,105 Pin: 3830 Axles: 13269 RZR only: 17,505 Pin: 2685 Axles: 14820 Water/fuel/rzr: 18,455 Pin: 3065 Axles: 15390 17,000 GVW. 7,000lbs axles. Sent from my iPhone using Tapatalk

An ultra glide is 900lbs. Leaving 275 for all other necessities. Considering a 1350lbs rZR in the garage unloads 900lbs off the tongue and adds it to the rear axles my informed guess is that is going to exceed axle ratings. Sent from my iPhone using Tapatalk

The fact that tiny 17-20’ bumper pull toy haulers have double the cargo carrying capacity should speak volumes as to how truly low this 1175lbs CCC is in the real world. Sent from my iPhone using Tapatalk

Thank you. Having come from a couple different smaller bumper pull types that handled their needs without issue they were not concerned about a 5th wheel toy hauler not being up to the task. They don’t do the internet, and haven’t educated themselves like many of us have through forums such as...

1) I replied with post 4 when I was able to get a picture. 2)they were unaware of the existence of the yellow sticker, the dealer didn’t inform them of the unit’s extremely limited CCC. 3) unhappy? Yes they are unhappy. See point 2 above. 4) scapegoat to vent? Maybe, but more a warning to...

1175lbs CC, minus 913lbs for water, 60lbs for propane and you can carry 201lbs for everything else. My dad stepping into it under these conditions puts it above GVWR. Sent from my iPhone using Tapatalk

It’s a toy hauler that shows a SXS in the Garage on the floor plan image. It’s a toy hauler that completely dry uses up 93.3% of the GVW. A toy hauler with 100g water tank, 10g hot water heater, 60lbs propane and 20g fuel cell that use up all the CC leaving nothing for clothing, food, bedding...

Hello! My parents have a Cyclone 3611 and after discovering 4 broken wheels they have found the unit only has 1175lbs carrying capacity! We hit the scales and found that with most of their camping supplies but no food or clothing loaded, it weighed 16,155lbs. With water and fuel added their toy...