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I am also having the same problem with my awning on my 2010 3600RL. I phoned Dometic and it is still under warranty (parts only). I am down in Yuma now and have a guy coming out tomorrow to look at it. Stay tuned.

I had the same problem with my pump, which is in the basement behind a wall. I looked at it and found that there were water lines resting on the pump, so I lifted them off and secured them away from the pump with zip ties. It is still pretty loud, but better than it was.