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I have a 2019 Bighorn 3160SO with a Norcold mode! 2118. With the slide out extended it works with either propane or land power but when I bring the slide out in to travel it won't work on propane. Any ideas as to why?

First trip out this season and I can't get the furnace to turn on. Fan works but no heat. Propane tanks are full. Turned on the oven/stovetop which is last in line and have flames, Refrigerator is before range and it works off of propane. Turned off the tank and then opened valve slowly but no...