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Thank you for answering me yes heartland has ask our rv place to cut a 2foot by 2foot but the rv place does not feel comfortable doing that so what should we do now?

I have a 2014 Big horn and we noticed this summer that the whole right side half way in the middle to the bottom has all delayed. We took it back to where we bought it and they did test after test and realized there was no water damage to cause it. So they contacted heartland and they want the...