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Hi I believe Jon is correct in telling you that you may void your warranty with a gooseneck. When Jim from Heartland was organizing to take our camper back to repair the flexing last Oct that is one of the questions that he asked me - had it ever been towed with a Gooseneck. I said no and he...

hi not sure if you have moved to a BC - you need to understand the limitations re the warranty and full time. Heartland took ours to the factory to repair ours as we had major flexing issues - between questionable quality repairs (paint runs, bad sealer etc etc) we were out of it from Oct to Jan...

Re: Flexing RV - safe to tow? Hi thank-you all for your comments. I appreciate them Ken and Kathy - yes I understand where the problems are - that is exactly what I had repaired by the factory in Nov last year. We had numerous problems post that repair and it was taken back to another RV...

Re: Flexing RV - safe to tow? Hi Bob and Patty, Long story short - I did get it repaired a second time - in fact Heartland had it for 4 months.... had several other problems shortly after - (no hot water for 3 weeks, elctrical out int he rear of the camper then major (MAJOR) flood in the...

Re: Flexing RV - safe to tow? Hi thanks for your notes. I have had a responce from Heartland saying now that: "I will write that the issues in the pictures pertaining to the cracks and front end movement will not completely separate from the trailer during your trip". From Jim Fenner. I have...

Can someone tell me if my BC is safe to tow now? We have major flexing problems. We had 2 big cracks and a brewing pressure point where it is warping, then yesterday I moved it just half a mile and had another 2 cracks already. The pressure is enough to be ripping the bottom front corner...

Re the fulltiming issue. I actually went to the factory on a tour - twice - before placing the order for the BC and spoke to 2 of their factory sales managers - one was Ryan and I think the other one was Don?? though can't be sure now. in both instances I asked was this RV suitable for...

Hi Folks Thanks again for all your comments and discussions. As I posted previously Jim organized for it to go to a dealer for repairs to the repairs done at the factory. To date all is going well with the people there being very professional and hopefully things moving well. Sadly it took...

Hi Folks I have a quick update. I am on my way this morning to take the camper to a local dealer to have it looked at - re getting some repairs completed. I am going with high hopes that this might be the last time I have to take it in to finally have all these outstanding issues resolved. On...

we have a different model BC - but hope this can help someone ...... Hi We have the same mess of wired and hoses in our BC. One thing we found is that we could not get heat to the rear of the unit. Dealer wanted to fit fans and all manner of 'stuff'. In the end I pulled off the covers and...

I have been dealing directly with Chris... now Jim Hi I have been dealing directly with Chris and more recently with Jim Fenner since Jan of this year. Today Jim Beletti emailed me to say the thread was being closed. I believe it was taken to the factory. Jim spoke to me several times while...

Hi To those of you who responded to my previous post //heartlandowners.org/showthread.php?t=13279 thank-you I am sorry I did not respond sooner - truth is I went back in to look and when I could not find the thread assumed it had been removed. Shows I am no computer wiz! To answer your...

have just got my 1 year old big country back from the factory - here are the quality of repair. You be the judge. http://picasaweb.google.com/janeway9/HeartlandSHighQualityRepairStandards#

We need to find a dealer in Vancouver BC Canada who will accept Heartland warranty work - have a new (late nov 08) BC. Have rang 6 dealers near Langley in Vancouver where we will be staying - no one will accept Heartland work now. Say they took to long to pay them and to many hassles. Has...