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I have contacted Heartland Customer Service They provide me the drawing that shows each tanks valve individually draining I marked up the drawing showing the value arrangement for my unit They responded saying the engineer said the drawing was only general arrangement And the installed...

I have a 2020 32RS and knife value to drain the Black Tank is installed between the drain outlet and the knife valve for Gray Tank 1 That requires me to open and empty the black tank before I can open and empty gray 1 tank Each tank should be able to open and empty individually Has anyone else...