Search results

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    Heartland underengineered the 3950s landing gear.

    Heartland/Lippert sent a person to my house and replaced the motor on mine. he spent three days replacing the motor and on the third extension the motor quit again. He callled Heartland and they sent a second motor system to be installed. It has worked until now. This is the fourth time I have...
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    Weighed rig

    You all might consider putting Amsoil in all your vehicles, even the generators. I was getting 18mpg on Dodge RAM 5.9. After putting oil in all the cases I am getting between 25-28mpg.
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    Will my Dodge 2500 Tow a 3010?

    Definately add air bags...my husband installed ours. It made a whole world of difference. We pull our 3950 with 2500 Cummins Diesel extended cab. We will upgrade in the future, but for now the 2500 will do. We are not FT'ers yet. So it is doing a nice job so far.
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    Jack issues

    Jack Issue Update It has been a few weeks since we posted anything regarding the previously stated issues with the Cyclone jack system.This is an update on the issues and repair of the faulty jack system. After numerous phone calls and emails with Heartland & Lippert they decided a complete &...
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    Electric Jacks will not operate landing gear

    Did you have to purchase the 2nd motor with your dollars, or did Lippert offer it at their expense. We're having the same issues with our 3950 jack system. They have sent a replacement system to our service guy. He kind of laughed and said they sent the same thing that is currently on the Rv...
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    Jack issues

    We actually talked to Lippert (employee Vaughn Hannings) this morning. He is sending a complete jack system to the repairman. So we'll see what happens after the all is replaced. The only part that was never replaced in the 4 times before was the jacks themselves. So we let you all now how...
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    Biggest 5th Wheel

    <HR style="COLOR: #d1d1e1; BACKGROUND-COLOR: #d1d1e1" SIZE=1> <!-- / icon and title --><!-- message --> RVIA Board Hikes Fifth-Wheel Size to 430 Sq. Ft Thanks for the info in this post. It is quite informative.
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    Biggest 5th Wheel

    LOL...Let me restate that...the biggest towable.
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    Biggest 5th Wheel

    We were told that the 3950 Cyclone is the biggest 5th wheel on the market that has no engine. Is this true? If it isn't we'd hate to see the biggest one.
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    Jack issues

    Tate, We'll be glad to keep folks up to date with the repairs, etc. Eric said Heartland & Lippert Ok'd for us to take to any reputable RV service center here close to home. Dothan is about 30 mins from home. We have some RV buddies that know reputable repair centers in our area. Keep watching...
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    Jack issues

    Well, we have good news about our 3950 jack system. Eric (service manager) at Heartland has accomplished more in 3 days than Gary did in a year. Lippert is going to replace the complete jack system assembly due to the problems we have had over the last year. Now whether the system will be any...
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    We got it ( 3055 )

    Watch out for the jack motor and gears. Our 3950 has had all the parts replaced at different times in the last year. The Lippert equipment leaves a lot to be desired. They are the jack system supplier.
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    Jack issues

    We have air bags on our truck and do the same as you when unhitching. However, if trailer is apart from the truck at a park, and lowered if need be to level then we have a problem. Happened in Savannah, Ga. Trailer was level. Truck bed was higher with no air in the bags. What do you know out...
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    Factory Order

    Thanks Coley, We'll check with some of the RV dealers in the Dothan,AL area about working on the Cyclone when needed. Then we'll call Heartland and make sure said dealer is authorized to service our unit.
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    3950 Jack System

    Why is it that Heartland doesn't or hasn't looked into a new company besides Lippert for the jack system on these units, and other units for that matter? Seems Lippert has a lot of issues with dependable equipment more than just the jack system for such nice RV's.
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    Jack issues

    Do you all mind if I copy and paste some of your issues in an email to Eric @ Heartland. BTW, he did call us back yesterday, and said he is talking to Lippert about our jack motor/gear issues that have been ongoing. Said he would call back today (Tues), as Lippert hasn't told him anything as of...
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    Factory Order

    Can you please tell us what happened to Southern Comfort RV in Montgomery, AL. They apparently are no longer in business. Next closest dealer/service to us is in Panama City, FL. Just wondering....:confused:
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    Jack issues

    We just got off the phone with Heartland. Gary is no longer over the service dept. Not sure if he got promoted or demoted. The new guy is Eric McDaniel. My husband discussed with him the history we've had regarding the jack system since May 1 yr ago. He requested we send him all the...
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    Heartland Dealer Info

    Has anyone in the N Florida area used the dealership in Panama City for service work? Warranty service or non warranty. Just wondering what their reputation is.
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    Jack issues

    We actually enjoy our Cyclone too, except for the jack system giving us Migraine's. not to mention a few pulled muscles cranking the d**n thing manually from our truck a few times.
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    Jack issues

    We feel your pain and hold our breath each time we do the raising and lowering the RV. As you said if Heartland would eal with someone besides Lipert they would have a lot happier customers.
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    Jack issues

    Do you have a link you can post here for the HWH Hydraulic system.
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    Introduction

    The 3950 certainly has plenty of room. we plan on using as much as possible in a few years once we fully retire. We know where Slapout is.
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    Jack issues

    Yep, Lippert seems to have inadequate quality control & equipment at the very least. We have also thought replacing current jack system with a hydraulic system, but that has a rather steep $ tag attached to it....but who knows we still may go that way if all else fails.
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    Jack issues

    Well, the first time a fuse blew was the day took it from the dealer. They replaced fuse of course. The very next day when we were taking it off the truck 2-3 fuses blew, and then we had to manually crank the dang thing off the hitch. Called dealer and they did send service guys to our home and...
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    Introduction

    We're in the Southeast corner of the state. Ft. Rucker is no very far from Dothan. We've never camped near Fairhope. Try this link http://www.coastalhavenrv.com/ or this one http://www.rvparkreviews.com/
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    Introduction

    We have a 2002 Black Wing, and a 2009 Black Cherry:). We also have 2004 1300 VTX. Both the Wings fit quite nicely in the garage of the Cyclone. Put them both on the center stands. Strap them down real good and they never budge. We just recently hauled them both down to Lake City, Fl for a...
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    Introduction

    Thanks for the welcome:). We won't be strangers. There is a lot of knowledge to be gained from this forum:D. I have lived in this part of AL most all my life. Barry has been here about 20+ years. He is originally from Roanoke ,VA. We have enjoyed our Cyclone most of the time except when the jack...
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    Introduction

    Just a short introduction. We are kind of new to the RVing world. Got our Cyclone 3950 about 1 yr ago. We live in Lower AL. We travel with 2 Australin Shepherds, and 2 Goldwings. My husband is a 36 yr Veteran of the US Army. Recently retired, but still teaching as a flight instructor at Ft...
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    How Far did you go?

    We purchased our Cyclone at a Credit Union sale about 30 miles from our home, but the dealer was about 80 miles from our home. Was being I believe they are going out if business.
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    Jack issues

    Just wondering if any of other Cyclone owners have had issues with the jacks, gears, & motors? We have had issues (several) to be exact:mad:. If anyone wants further details let us know. Trying to find out how prevalent the problems with the jacks, gears, & motor is. Also,if you've had problems...
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