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I have had that problem since the very beginning with my 3670. The dealership was to get me a new one but the order got lost 3 times. (since 2yrs ago) Now they tell me that the Jensen range got bought out and can't get the replacement. Mine was really bad. So I peeled away the corner(not where...

I went to the hardware store and purchased mice alarms. They are pricey but do the trick. You plug the sensors into an outside or inside outlet and a silent alarm goes off that the mice hate. Since I have plugged them in I haven't had a mouse since.

We have had our 3670 for 2 years now and love it. I know what you mean about the windows but I kinda like the idea of having some privicy on one side. The right side and back windows make up for the left. The only other place that I could see windows going in would be on the cumputer sidewalls...