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Ours started leaking also and last 2 hours now. We have only used it about 4 times...

I have talked and e-mailed Ian at HL and he gave me a part number and the ph# to Custom Wood. The Part # is for a brown/rust color that comes in a different HL. Anyway the guy at custom wood told me to sand it with 600 grit and refinsh it with a poly urithane. This even though they did not make...

I have been in contact with customer service and the manufacturer (who says they did not make it). Still not having much luck.

As you can see we have a 2011 3250 and a black dinette table. After making breakfast last week we used Chinette paper plates. With the heat or something, under our plates the table turned white. What can I do to get the "black" back in these spots? The table looks terrible now. Thanks in advance.

Re: Thor thread deleted We love our Big Country but cannot use it in hot weather. Maybe a Thor dealer can fix it. So far 2 heartland dealers don't care. Also maybe a Thor dealer can address the "bubbling" on the roof. As you can see I am not a fan of Heartland dealers service. Warranty? What...

I called the dealer and was told that they also had some BC's on the lot that are doing the same thing. They called Heartland and was told not to worry about it so they told me not to worry about it. I will keep an eye on it to see if it gets worse. I wonder if it has something to do with the...

Thanks, I just finished cleaning coffee off on the keyboard.... :)

I think we have found the problem. On ours they used a "tapered" wood screw that put undo stress on the plastic holder and this is where they always broke. I have switched to a flat "pan" head screw with a small flat washer and they seem to take the bumping much better. (none broke yet). Hope...

On our 2011 3250ts, we are getting "bubbles" under the rubber roof. over the last 3 months we have about 6 areas where it appears that the roof is coming un-glued. The bubbles are about 2" x 6" Our warranty runs out in a couple of months and is this something we should worry about? Thanks

I have another question, I just washed my roof again and I have terrible staining coming from the AC unit. Is this normal? It looks like something is or has leaked out of it. I don't remember this happening on my older units. Thanks in advance.

Ray, with the mod's I did, we do have good air flow at the ends. The AC ducts are actually part of the molded styrofoam roof. At the end vents I took 2" aluminum tape to keep the air from going past the vents. I also used this tape to seal any leaks between the inlet and outlet side of the ac...

Ray, I have done the modifications in this forum and it did help with the air flow. I set my thermostat at 77 degrees and leave the unit on day and night and like I said earlier when the outside temp reached 85 to 86 degrees it was 82 degrees in the trailer. This is with the doors and windows...

I do find it curious that this is the "ask the factory" forum and they have not weighed in on my problem here.

Well I did the changes and they helped somewhat. We just got back from a sweaty 4 day weekend. 86 degrees outside and 82 degrees inside with high humidity. I guess I will have to add a second AC for another $1000 or so. I really wish that the dealer would have told us that 1 unit would not work...

Does anyone have an opinion on a product called Gel Gloss, supposed to be a cleaned/wax

Thanks and I will try these add ons. I just did not want to mess up my warranty. I am just disappointed that I have to do anything to a brand new unit. I guess that I had hoped that Heartland would have had a fix. Thanks again a I will let you know the progress.

Well we went to the dealer yesterday and was told that the ac was within factory specs. After 1.5 hours the temp in the trailer went down from 91 to 87. I paid the $31 tech fee and was told to sweat it out. Not the right answer. We had a 06 coachmen with a lot less insulation and a smaller ac...

Thanks for the help. We have an appointment with a dealer next week to check it out. We are getting a 15 degree drop from the intake to the output. Seems a little low to me. I will post the outcome from the dealer.(not where we bought it, they won't call me back).

We are looking for input on the plastic curtain holders at the bottom of the curtains. Does anyone have a better way than to keep buying the plastic holders. Basically if you touch them they break. I have replaced 7 already since last October. Thanks

We have a 2011 3250TS with a single 15000 BTU AC. When the temp gets above 80 degrees the unit will not keep up. It will run from 8:00am till almost dark. Is this normal? The way this is insulated I can't believe this unit is not big enough. Thanks in advance