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In answer to the post about contacting Flair and Tim Mead, we did that and were told that it is Heartlands hand and it we up to them to make the final decision on our chair problem. We contacted Gary Randolph at Heartland and he said it was misuse and it stopped there.

We purchased a 2010 Big Horn in August of 09 and in Oct 09 the piping on one of the leather chairs burst. We contacted Flair and they said there was a 1 - 2 year warranty on their furniture. We contacted Heartland and they said it was customer misuse. We showed the furniture to several camper...