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No more worries about the bedroom slide or that sofa-bed air mattress. The Greystone is history and so I'll bid farewell to Heartland. Can't say it has been all that fun. Good luck to you all.

Just returned from the RV repair shop. What a mess. Seems as though the bed frame where is was attached to the slide mechanism came apart. There were a total of five (5) screws holding the frame 2X2s to the headboard and slide mechanism. Two of the three holding the bottom were broken off where...

These look promising but not sure how they would work on my flow through tailgate.

Decided that it was just too big of a job for me so am taking it to a local RV repair shop (not a dealer at $120 per hour!). Have a couple of other minor issues that they will also handle while there. He plans on putting "plates" on the bottom of the room for the rollers to glide on and then...

phunter408: PM me about our experiences with a 2011 Greystone 32RL.

Mine is a Greystone - basically the same as the Sundance. The floor is OSB as the pieces and parts are coming out through the now completely cut wrap.

sundanceandbutch, Pulled mine up to load and get some photos of the underside. It appears that mine is doing the same. The OSB is very soft where the rollers initially caused the damage so the water wicking sounds reasonable. It was not 'soft' a month ago but now is essentially gone. Sent...

Finished the drawer expansions. DW thought it was a lot of work for nothing while I was doing the drawers. Last time we went out, however, she noted the additional space. It does make a difference.

Cookie, that sounds like a good idea. I can see where the roller has actually cut through the thin plywood bottom of the slide. I would think that the roller should make contact with an area of the bottom that had a more substantial contact surface than the thin plywood bottom. That's a lot of...

We've had our Greystone 32RL for two years now and the underside slowly had deteriorated too. During warranty had the dealer work on it at least twice and now I see that the rollers have actually cut through the underside. It all started with the bottom seal being pulled back on to the rollers...

WOW! Heartland does monitor this forum. Less than 2 hours after my post above, I received a call from Seating Technologies' Jackie. She was very apologetic and kept repeating that those responses are not what they expect out of their warranty folks. She is sending a new air-mattress and gave...

Must say your experience was much different than mine. On third inflation, we discovered a leak at a seam in our air-bed mattress by Seating Technologies (owned by Lippert). I knew we were out of warranty and really did not expect a replacement. I simply wanted to know the best way to repair...

We've got one (heated mattress pad) on our bed in the stick house as well as the Greystone. Both are dual control. Great fro warming the bed up on those chilly/cold nights.

I made my own 50 to 30 amp cord. Found a 35' 30 amp cord on eBay and also a 50 amp Marinco female end. Put the female end on the 30 amp cord and I'm there. Did have to put in a jumper between two terminals of the female end. Has worked great and it is a 35' vs the standard 25' so I've never...

Check to see how much they are willing to pay. In my case it was only about half.

SJH, just followed up on your thread.

With as many units having this problem seems like Heartland should be doing something more than they are. I managed to get three estimates for painting, ranging from $1700 to $3300 and they will pay only about $1000 toward the repair. Have had several folks comment to me about the front cap...

AnnR, funny you should mention sleeping the other way....that was Seat Tech's first suggestion. Still does not remedy the basic problem - very poorly built sofa to put in a unit costing as much as ours did.

What they are offering me is about half of what the two estimates are. Debating whether to pay the extra myself or just put a sign on it that this is the way the gray caps fade from Heartland.

"No advantage to painting except it is not as apt to fade, but it can scratch, chip or peel. With gel-coat there is one less step during the manufacturing process. " If you could see the front of our Greystone you would see the advantage of painting. I can clear up the faded area for a day or...

RJW993, you are a lucky one. I tried and tried but couldn't get Heartland or Seat Tech to do anything but put blocks under the legs. I just gave up. I even sent pictures to Seat Tech and had no satisfaction. I think these were Lippert's(they own Seat Tech) first attempt at sofa's and from the...

Check with Heartland Dealer Services. Mine is long out of Warranty and they are going to help. Apparently it was/is a problem.

Tried this one one of the drawers as a trial. As the sides are 3/8" did not want to try to add 1/4" inch to width so bought some 3/8" X 6 cabinet stock. Made the sides a bit shorter but added the depth which is what I was looking for. Have to wait until I move the gray lady before I put the...

Seat Tech's response was to have one and a half inch blocks attached to the bag legs of the sofa. This did the bed just fine, but when you sat on the sofa you were in a constant forward lean - not comfortable for certain. I removed the blocks so the sofa now is better to sit in and if we need...

Eventually you will get lots of comments. It is a matter of choice. We've done it both ways and now I generally turn it off just before I leave the house. Have traveled as long as 13 hours and still had ice in the freezer and the frozen things did not thaw nor did the milk spoil. I look at...

Am having the same problems with the front of my 2011 Greystone. Maybe I need to contact Heartland too. I've tried a number of things, but the light gray seems to be spreading.

I think I corrected the problem - sort of anyway. Because the bottom sweep was installed too close to the bottom of the slide, when the slide moved in, the sweep was pulled over the rollers. Rather than replace the rollers (a task I did not want to undertake) I just cut out a small section of...

Did some more checking and it looks like there are two problems. First, the bottom sweep/seal is placed way to high and nearly 3/4 of it is pulled in when the slide moves in. Second, it looks like the slide itself is moving on the metal brackets that the slide rollers are mounted in and not...

2.5K a bit steep for this retiree on a fixed income.

When I park on a spot I get out my handy four foot level and place it on the floor inside the door (side to side of course) in front of the refrigerator and steps in our 32RL. I then either raise up one side or the other (pulling onto wood blocks) to get the unit level side to side. After...

Just was working on the front of my '11 Greystone and the flat surface at the top and down the front about a foot is significantly oxidized. May contact my dealer and ask them to check with Heartland. I've always kept it clean and protected with a sealer/gel coat.

Probably too late for me, but would like to know what Seat Tech comes up with. From what I can tell it was not a furniture designer/engineer that put this thing together.

Amen to that Tom606. Maybe if we keep 'bumping' it they will get the hint.

I see that this question was never really answered and I now have the same question. Have looked all over and can't find an external location to manually move the bedroom slide. Not that I am having a problem, but like the Boy Scout's say "Be prepared." So does anyone now how to manually...

There is another posting about this somewhere (just can't locate it today) and replacing the bulbs does help - a lot. We went to one of the big box stores and found brighter bulbs in the outdoor 12v lighting area. They do help, but that frosted dome really cuts down on the light. I may try...

Just found a similar but slightly different problem on our 32RL. The bottom seal has tears in it where it is pulled in against apparently bare metal pieces. I can't see what they are, but the bottom of the slide is being scuffed by these metal pieces as the room moves in and out. Hate to...

Thanks guys. As soon as I get to a place I can really level the unit will try to adjust the stove itself. Seem like the threading deal is a long run for a short slide.

After many setups and time spent leveling have come to find out that it is the stove that is out of level, not the trailer. I've had levels on the floor, counter and stove itself (several different levels) and the stove is our of kilter/ Wondering just how the stove is installed and what I...

My wife is an avid quilter but the New Joy frame is just too much to lug around! She has a small portable Janome we take whenever we are going to be on an extended trip. She has a small cutting board we take too. She does a lot of hand stitching in the evenings as we watch TV. In fact the...

I had the same issues and Seating Technologies "fix" was to put risers under the legs of the couch to raise it to meet the level of the folded out part. This was nice, except it made setting on the couch very uncomfortable. It is for certain that a furniture designer did not have a had in the...