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Our experience with getting our new Bighorn serviced was far from satisfying, and sharing this has been a long time coming because the problems keep coming! October 29, 2010 we picked up our new Bighorn 3585 from Curtis Trailers in Portland, OR. We live on the Olympic Peninsula in...

I need to access the rear of my TV in the livingroom of our 3585, anyone done this? What's the best way to get access to plug into the set? Found out how, remove the screw in the upper right corner of the TV that runs into the cabinet, then slide to the right.

Greetings, My wife and I will be heading out soon for our first Winter getaway and would like to ask all the experienced travelers for suggestions on the best way to handle forwarding of mail. We'll be on the road for about 3 months, spending from 3 to 14 days in each location and aren't sure...

UPDATE: FINALLY off to pick up our BH from the dealer... over a month and they say the repairs will be done by the time I get there... been in the shop twice as long as we've owned it. Hope this is the end of shop time. It is now Dec. 14th and we've not heard from either the dealer or...

What is Heartlands view of using a product like Duratain on the exterior, underbelly and interior as a sealant? Has anyone had Duratain applied to their coach? My dealer is really pushing it, next best thing to amour plating.

Greetings guys. I have two questions, first strictly for the factory: 1. We had a deal worked out to purchase a new BH 3585RL equipped as we wanted and to be ordered from the factory. The sales contract was to be faxed to me last week, today I called and asked why it was not and why no...

We are about to place our order for a 2011 3585RL and our local dealer is unable to tell us: 1. If we do not order the TV in the bedroom, is it still wired for cable & satellite? 2. Can anyone show us a photo of a booth dinette? Features, measurements etc. All units we have seen (dealer say...