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    Rottening slideout floor 2018 cyclone

    I need to express my disappointment about the design failure of my 2018 cyclone. My slideout floors should not be having water damage. One simple, low cost preventive measure could have been add at the factory that would have eliminated this issue for Heartland owners. A simple slideout floor or waterdrip edging installed on the bottom edge of all the slideouts could have prevented the floor damage. Sad to say, I will be spending my time repairing rotten floors, instead of enjoying my RV. I was so excited to buy my Cyclone, as I thought it was top of the line quality. My mistake. Costumers should matter. Disappointed.

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    Moderator danemayer's Avatar
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    Re: Rottening slideout floor 2018 cyclone

    Hi elisadoucet,

    Sorry to hear about your problem. Heartland has been putting protective material on slide floors for a number of years to prevent this. If your Cyclone is missing this and just has bare wood on the edges, you should call Heartland Customer Service at 877-262-8032 / 574-262-8030. Have your VIN # ready. Perhaps Heartland will grant a goodwill accommodation to correct the problem for you.


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  3. Print this Post   #3
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    Re: Rottening slideout floor 2018 cyclone

    Quote Originally Posted by danemayer View Post
    Hi elisadoucet,

    Sorry to hear about your problem. Heartland has been putting protective material on slide floors for a number of years to prevent this. If your Cyclone is missing this and just has bare wood on the edges, you should call Heartland Customer Service at 877-262-8032 / 574-262-8030. Have your VIN # ready. Perhaps Heartland will grant a goodwill accommodation to correct the problem for you.
    Danemayer, it has protective material on it but has failed.

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    Prolifically Gabby Member JohnDar's Avatar
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    Re: Rottening slideout floor 2018 cyclone

    That plastic sheeting they put on probably isn’t water repellent as much as they think it is. Those of us with older rigs learned to cover the exposed edges of slide floors (regardless of what HL did) with aluminum cap and a generous application of caulk before attaching. Then cover that with Eternabond tape.

    On some slides, it looked like Bubba colored the edges of the wood with a Magic Marker.


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    Re: Rottening slideout floor 2018 cyclone

    My 2018 is doing the same thing. Disapointing to say the least. Mine now have tons of silicone and patches. Put sheet metal on the bottom of one to limp it along, just waiting on the fridge to fall out. Idiotic design.

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    Re: Rottening slideout floor 2018 cyclone

    Quote Originally Posted by JohnDar View Post
    That plastic sheeting they put on probably isn’t water repellent as much as they think it is. Those of us with older rigs learned to cover the exposed edges of slide floors (regardless of what HL did) with aluminum cap and a generous application of caulk before attaching. Then cover that with Eternabond tape.

    On some slides, it looked like Bubba colored the edges of the wood with a Magic Marker.


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    Bubba sure designed my slideouts

    - - - Updated - - -

    Quote Originally Posted by mwc View Post
    My 2018 is doing the same thing. Disapointing to say the least. Mine now have tons of silicone and patches. Put sheet metal on the bottom of one to limp it along, just waiting on the fridge to fall out. Idiotic design.
    Seem like they should do something about it. We shouldn't have to pay tens of thousands for a product that doesn't last 2 years. I'm soooo disappointed in my Cyclone

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    Junior Member crwdavis's Avatar
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    Re: Rottening slideout floor 2018 cyclone

    I feel your frustration, curious if you have any pictures? I would really love to nip this in the but before we experience winter here in Fernie BC. We do receive around 35 feet of snow on average, I can foresee this being a contentious issue.

    2019 Cyclone HD 4115

  8. Print this Post   #8
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    Re: Rottening slideout floor 2018 cyclone

    I had the same issue with my 2018 Bighorn Traveler this past spring. Contacted Heartland and after a lengthy discussion they replaced two slideout floors under the three year structural warranty. I would contact them and not take no for an answer. Go up their chain of command as high as you can.
    I agree that these RV's are not built as well as they should be for the money we pay for them.
    Kim and Mark Lewis
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    Senior Member ParkIt's Avatar
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    Re: Rottening slideout floor 2018 cyclone

    Sorry to hear you are having to deal with this so soon, there are definite signs of Bubba 'the new guy' on mine as well. My 2011 had a front cap issue when it was less than a year old, found a great RV repair shop that pulled it off, resealed everything though the biggest thing was the cap itself wasn't aligned properly from the factory allowing moisture in (not a lot but just enough). Heartland did pay for it though it took awhile sitting on the repair lot to get that sorted out.
    I was one of the lucky ones since it had only gotten into the insulation and ridge on the top of the cap which were replaced.
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    Prolifically Gabby Member JohnDar's Avatar
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    Re: Rottening slideout floor 2018 cyclone

    While the bottom edge of a slide wall may have an extruded aluminum molding of sorts, if the edge of the plywood floor is visible below it, the cap is doing nothing to protect it.

    To protect the exposed edges of my floors, I had aluminum flat stock bent to form a right angle with 1 1/4” legs. Removed the decorative trim, caulked the inside faces of the angle and used the OEM trim to screw it to the wall. Then Eternabond tape over top of it.


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    2009 GMC 3500HD SLT CC D/A DRW
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