2015 slide cables kinking, cable motors not working

[dabergeron1]

I recently purchased a 2015 North Trail that has cables to extend and retract the slides. The motor that moves the living room slide cables and pulleys went out within the first 2 months and now the motor that runs the kitchen slide cables has gone out as well. The warranty has covered the repairs but the technician can't seem to get the adjustment right. The cables are kinking again and there seems to be too much slack in the line. Is anyone else having this cabling problem? Does anyone have ideas on how to correct the problem?

 

[cookie]

You might find some helpful information about your slide in the "Tools" section located at the top of this page.
You will need to know what brand of slide mechanism you have.
Clicky here.

Peace
Dave

 

[Bob&Patty]

You might also call HL with this issue and find someone else to do the repair....well at least someone that knows what they are doing. HL can authorize an independent shop near you to the repairs.