i4110peter
Active Member
Thought I'd share a good customer service story for a change. Called Heartland warranty department because our Jensen radio would not play any DVDs. Everything came up "Disc Error". I told the gentleman that due to past dealer issues, I would rather not go to a dealer for this. He said "no problem" he would send me out a new one and i could return the old one, free of charge. Had the new one in a week. Works great and I am very happy with the customer service I received.
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