I represent ASA Electronics, the producer of the JENSEN brand of televisions, stereos, and speakers and the Voyager brand of observation monitors and cameras. At ASA, we strive to provide excellent customer service and product satisfaction and would like to offer some assistance in this matter.
The remote control is provided with the TV. If you did not receive yours at the time of delivery, you will need to contact your dealer. They will be able to supply the original or obtain a replacement for you.
Please let me know if you need any further assistance.
JENSEN and Voyager Tech Support Team