Receptacle Issue

[ben_ash02]

When our generator is running, we have no power to any outlets. The GCFI has been reset and tested. Nothing changes.

 

[cookie]

Is this an on board generator or stand alone external?

Peace
Dave

 

[ben_ash02]

Is this an on board generator or stand alone external? Peace Dave

It’s on onboard generator.

 

[cookie]

There are breakers on your generator.
If they are not tripped take a look inside your transfer switch. It's not uncommon to find loose or burned wires there.
Be sure to disconnect from shore power and turn generator off before doing any of that work.

Peace
Dave

 

[ben_ash02]

Thank you. We’ve reset the breakers on the generator and still no luck. We will try to locate the transfer switch. Our model is a 2017 HD Edition 4250.

 

[david-steph2018]

Thank you. We’ve reset the breakers on the generator and still no luck. We will try to locate the transfer switch. Our model is a 2017 HD Edition 4250.

The transfer switch should be behind the rear basement wall of the pass-thru storage area on the passenger side. It may be near the water pump.

 

[ben_ash02]

After inspecting, we have an inverter that is receiving 12 volt power. The inverter is not coming on or resetting which is then preventing the Magnum Energy 15 amp Transfer Switch from working.

 

[hoefler]

The invertor and 15 amp transfer switch is for the residential fridge, only, and nothing to do with anything else. Are you using and onboard genderator or a stand alone? Either way, cycle the breaker on the generator.

 

[ben_ash02]

We’re using the onboard generator.