2 years ago we purchased a brand new 2016 Big Country. From the first fill of the black tanks in this camper we have had a horrible odor when we flush the toilets after they get about 1/3 to 1/2 full. This happens every time we flush but it is definitely worse when its hot outside and gets progressively worse the longer the toilet goes unflushed like over night or if we are gone all day. We always keep the tanks closed until it is time to dump them. We do not have the smell at any other time like it is being pulled in from the air conditioner. We also do not flush the toilets with the air vent fan on.
We have had 3 other campers before this one and have never experienced this problem with any of them and we have never used any chemicals in our black tanks.
With this Camper we have tried multiple brands of Chemicals and Enzymes and The Geo Method.
We have had 3 different shops/service people try to diagnose the problem as well as speaking to heartland directly(who can only tell us it seems to be a venting issue). They always say we just need to add chemicals. The last one told us we need to flush the tank better and charged us a couple of hundred dollars to flush it properly for us resulting in no improvement in the smell at all.
We have flushed it every way possible, with the built in tank flush with a sani-king from the outside, down the toilets with a wand and even by opening the valve and running a hose down the vent pipe into the tank.
We have verified that the vents are not stopped up by anything. And we have also verified with a scope type camera that the vent pipes have not dropped down into the tanks. We did check the grey Studor valves under the sinks by placing plastic bags with rubber bands over them to make sure the smell wasn't coming from them and it is definitely coming out of the toilets when they are flushed.
We installed a 360 siphon on one and a camco cyclone on the other, neither of which helped.
The only time we did not have the smell was when we were installing these new vent toppers. We got called away from the job with the vent caps off of the pipes and couldn't get back to it for a few days. During the 3 days that the caps were off and the pipes were just open we had no smell at all.
Sorry for writing a novel. I have spent countless hours reading online but I am out of ideas.
Any Fresh ideas would be appreciated.
We have had 3 other campers before this one and have never experienced this problem with any of them and we have never used any chemicals in our black tanks.
With this Camper we have tried multiple brands of Chemicals and Enzymes and The Geo Method.
We have had 3 different shops/service people try to diagnose the problem as well as speaking to heartland directly(who can only tell us it seems to be a venting issue). They always say we just need to add chemicals. The last one told us we need to flush the tank better and charged us a couple of hundred dollars to flush it properly for us resulting in no improvement in the smell at all.
We have flushed it every way possible, with the built in tank flush with a sani-king from the outside, down the toilets with a wand and even by opening the valve and running a hose down the vent pipe into the tank.
We have verified that the vents are not stopped up by anything. And we have also verified with a scope type camera that the vent pipes have not dropped down into the tanks. We did check the grey Studor valves under the sinks by placing plastic bags with rubber bands over them to make sure the smell wasn't coming from them and it is definitely coming out of the toilets when they are flushed.
We installed a 360 siphon on one and a camco cyclone on the other, neither of which helped.
The only time we did not have the smell was when we were installing these new vent toppers. We got called away from the job with the vent caps off of the pipes and couldn't get back to it for a few days. During the 3 days that the caps were off and the pipes were just open we had no smell at all.
Sorry for writing a novel. I have spent countless hours reading online but I am out of ideas.
Any Fresh ideas would be appreciated.