No recall in the works..furniture is low grade. The warranty is one year and they will say this is wear and tear. You can contact Heartland to see who the supplier was at that time and maybe the supplier has some
material leftover but wouldn’t expect to find any.......
Take measurements.,find a suitable replacement that fits and have a burn party with the old one.
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carl.swoyer
Well-known member
I replaced mine with residential genuine leather.
The MFG is Best Furniture.
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carl.swoyer
Well-known member
Google best furniture. Ours is I think four years old.
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SNOKING
Well-known member
Hot weather does that. We bought two barrel chairs at American Furniture in Phoenix a couple years ago, and the sales lady said if we did not leave the Park Model AC running in the summer that would happen to the chairs. We leave the AC on 88 when we are gone in the summer and have not had a problem with the chairs.
Ours (2012) was doing the same. We just replaced with a new love seat and one recliner - all Lazyboy in the Microfiber. It's much more comfortable and and is all wall-away so it doesn't have to sit out as far from the wall. Upgrade! 
It was funny: only one recliner was doing it. The loveseat and other recliner were fine.
It was funny: only one recliner was doing it. The loveseat and other recliner were fine.
NorthCal Bob
Well-known member
yup same problem with our 3610el theater seating, seems only the one seat. going to replace with good furniture.
harleyjeeper
Member
Obvious a common problem from the other replies.
We had the same problem in our 2015 Cyclone.
Went to a local furniture store and purchased a leather couch (power recliners) & a power recliner chair (back ordered).
Hope they last longer that the 4 years we got out of the OEM vinyl crap.
We had the same problem in our 2015 Cyclone.
Went to a local furniture store and purchased a leather couch (power recliners) & a power recliner chair (back ordered).
Hope they last longer that the 4 years we got out of the OEM vinyl crap.
sgtbigb
Well-known member
Contact Heartland about this problem, they referred me to Lippert who knew about the problem and offered to pay for 50% of replacement cost.$785.00. I will have pay $785.00 plus shipping and installation. Better than nothing.
carl.swoyer
Well-known member
Take the money and go buy residential furniture.Contact Heartland about this problem, they referred me to Lippert who knew about the problem and offered to pay for 50% of replacement cost.$785.00. I will have pay $785.00 plus shipping and installation. Better than nothing.
I did this 4 years ago and the furniture still looks new.
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Piperflyer
Well-known member
Contact Heartland about this problem, they referred me to Lippert who knew about the problem and offered to pay for 50% of replacement cost.$785.00. I will have pay $785.00 plus shipping and installation. Better than nothing.
Were you still under warranty when Lippert did this? Who do you contact from Lippert and how did you go about them paying half of the replacement cost?
I contacted LCI as per Heartlands advice. Apparently my "luxury upgrade Thomas Payne sofa and theatre seating" is not what it is cracked up to be. I have delaminating on both sofa and one recliner. (2017 heartland bighorn 3575EL). They sent me a catalogue with no price sheet. So 50% of what price is my "special" price? Plus tax and shipping. Do yourself a favor. Throw it out and burn it. Go to a furniture store and shop for a sale. Reason number 1 of 18 why NOT to buy an RV.
carl.swoyer
Well-known member
I purchased residential leather double power recliner and 1 single recliner.
The back's are removable.
The delivery guys walked right in with them.
I purchased "Best Furniture"
Google them and find a retail store that carries it.
I do have a post somewhere on the heartland forum.
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