SouthernNights
Past South Carolina Chapter Leader
I had ordered a Trail Air Tri Glide from Lippert and received it yesterday. After installing the upper box I realized the brass bushings and a few other parts needed to install the lower jaw were not shipped with the rest of the items.
I contacted Casey at Lippert around 3PM on Monday to let him know that I was short some parts. He apologized and said he would overnight them to me.
Well, at 7:45AM on Tuesday UPS delivered the parts to my front door. HOLY COW. What fantastic service. Had the rest of the Pin Box installed in a few minutes after that and we are back in business.
Thank you Casey for the good service.
I contacted Casey at Lippert around 3PM on Monday to let him know that I was short some parts. He apologized and said he would overnight them to me.
Well, at 7:45AM on Tuesday UPS delivered the parts to my front door. HOLY COW. What fantastic service. Had the rest of the Pin Box installed in a few minutes after that and we are back in business.
Thank you Casey for the good service.