Hello! New here. My family is looking to purchase a Cyclone 3800. We've been less than impressed with our local dealers (more than just price). They've used some crappy tactics (telling us it was still available...we drive 1 1/2 hours and find out it's sold and will have to wait 8 weeks for a new one).
My mom (this will be a 3-generational-use TH between my folks, my husband and I and our 2-month old) spoke with Holman RV in Ohio. We are happy with their price and everything so far...except the answer on warranty work.
We're looking at having it shipped, and we've been told if there are deficiencies, they will have to be fixed under warranty (unless it's road damage). So, I called around to several Heartland dealers in our area. We've gotten the "We don't service units from wholesalers" response.
This has me super nervous. Especially since we're military. Even if we do buy "local" it won't be local for long!
So, has anyone bought from Holman RV and later had trouble getting warranty work done? Also, has anyone had trouble getting warranty work done when away from their home dealer?
Thank you!
My mom (this will be a 3-generational-use TH between my folks, my husband and I and our 2-month old) spoke with Holman RV in Ohio. We are happy with their price and everything so far...except the answer on warranty work.
We're looking at having it shipped, and we've been told if there are deficiencies, they will have to be fixed under warranty (unless it's road damage). So, I called around to several Heartland dealers in our area. We've gotten the "We don't service units from wholesalers" response.
This has me super nervous. Especially since we're military. Even if we do buy "local" it won't be local for long!
So, has anyone bought from Holman RV and later had trouble getting warranty work done? Also, has anyone had trouble getting warranty work done when away from their home dealer?
Thank you!