I started a post a few weeks ago about my side panels on my NT 21 FBS. I was wondering if Heartland was as good as you folks say they are when it comes to warranty issuses. My Rig has been in the shop with a broken flush lever, broken window blind, sticking check valve on the city water hook up, leak bethroom faucet, and the big one! a 4 foot wide dipped in place in fiberglass front panel just behind PP tanks that I noticed the day I carried it to the shop. Well I just wanted to let you know Heartland is as good as you say they are. It was a phone call from the shop last week he said you got alot of stuff wrong here but we just got a call from Heartland and all the work has been approved under warranty. Just want to say THANKS HEARTLAND. I didnt even have to get involved they worked with my shop and I should be ready to go next week.