I too am having cooling problems with my Dometic RM1350 refrigerator in my 2011 Bighorn 3670RL. Seeking help from Dometic is like a brush off from people to busy to care. I don't understand why Heartland still buys their product. Order from the Japanese or Germans and Dometic will get the message. All they are doing right now is dragging down the image of the Bighorn and Heartland. And, that's a shame.
My 5th wheel is on a seasonla lot and miles from a dealer that will service it. In upstate NY getting someone to come of unemployment to work is impossible. Businesses have to close when student go back to school due to problem.
I'm legally blind and willing to work to repair the unit myself with some guidance from them. With all the problems of this same type they have to have some idea of what it must be. So, they tell me to take the unit to a dealer. Perhaps they should hire people who can READ.
My 5th wheel is on a seasonla lot and miles from a dealer that will service it. In upstate NY getting someone to come of unemployment to work is impossible. Businesses have to close when student go back to school due to problem.
I'm legally blind and willing to work to repair the unit myself with some guidance from them. With all the problems of this same type they have to have some idea of what it must be. So, they tell me to take the unit to a dealer. Perhaps they should hire people who can READ.