We went to pick up our new 2013 Sequoia 2 weeks ago, and were going thru our PDI, and was very excited to go and try it out. During our inspection I discovered that the cargo door under the front bedroom slide out when opened was hitting the bottom of the slide out. I asked the guy going over the PDI with us and said yah you need to be careful. The service manager was there and came over and said oh yah you really need to be careful to make sure that the door is closed before you put the slide in, and proceeded to show me another model that 1 of there service techs forgot to close the door and when putting the slide in it caught the door and tore it off the hinge and basically trashed it and the panelling on the slide as well.
We proceeded to finish up the PDI, making the punch list of things that needed to be addressed and I opened the cargo door (bear in mind this is where all the controls for dump and cable and everything is) and didn't close it.
I was testing out the remote for the slides and when closing the front guess what happened. The slide caught the door on the slam latch and tore it to heck.
I only noticed when I went around to check a final time. I was dumbfounded, and frustrated as **** cause now I was responsible for my stupidity. The only saving grace is that I did it at the dealership before I took it off the lot, but it was my fault. The service manager couldn't believe it especially after he showed me the other one.
My beef is this in my opinion is a design flaw. There should be a limiter on the cable to prevent it from going as high.
This would have happened to me at a later date, and I'm sure that there will be more incidences of this happening by other users.
The good thing is that the manager agreed to pay for the labor of the door and paint (we have full body paint).
I would like to hear any thoughts or suggestions from other owners and if possible the factory.
Mike Simmons
We proceeded to finish up the PDI, making the punch list of things that needed to be addressed and I opened the cargo door (bear in mind this is where all the controls for dump and cable and everything is) and didn't close it.
I was testing out the remote for the slides and when closing the front guess what happened. The slide caught the door on the slam latch and tore it to heck.
I only noticed when I went around to check a final time. I was dumbfounded, and frustrated as **** cause now I was responsible for my stupidity. The only saving grace is that I did it at the dealership before I took it off the lot, but it was my fault. The service manager couldn't believe it especially after he showed me the other one.
My beef is this in my opinion is a design flaw. There should be a limiter on the cable to prevent it from going as high.
This would have happened to me at a later date, and I'm sure that there will be more incidences of this happening by other users.
The good thing is that the manager agreed to pay for the labor of the door and paint (we have full body paint).
I would like to hear any thoughts or suggestions from other owners and if possible the factory.
Mike Simmons