stevedoddridge34
Member
I bought 2018 mallard, first trip out the I5 was ridiculous, so rough I know a car would have to get alignment after trip, but my trailor held up fine except for wood trim that hides the chain slide. They fell off and after looking at them, what a joke of how such large pieces were installed (staples and glue) a few brackets for each piece at the minimum should have been installed. Well heartland didn’t object the warranty service to replace, but the newest model and it takes 3 months to get 3 wood trim pieces, that’s ridiculous! And Camping World told me that Heartland is the worst when it comes to part replacement. Wish I would have known that or seen that when I was doing my research prior to buying. I hope nothing else breaks that isn’t their product, cuz not having trailor for 3 months is not acceptable, and taking out a brand new trailer and explaining to people why you are missing pieces is not an option!
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