we also got ours from Great Lakes, and picked up in Elkhart. Best price I found, and as mentioned above, communications is a little light after you make the deal. But - I didn't buy there for a conversation, I bought for the price and convenience. I'm satisfied.
I know of 3 RV's that were direct purchases from Gary based on my praise and recommendation. And sticking to the premise of thin communications - not even a thank you. That I think is a little cheesy.