The connector one the phone wire at the AC side is bad. You can get new connectors and crimping tool at Lowe's or Home Depot cheap. I've had to do this on a couple of RVs, it's a simple job.
Sorry to hear about your broken window. I had to replace one of my dual pane windows last year. Heartland was really great to work with. Call the parts department, make sure that you have your vin number. It took about three weeks to have the window sent to my house.
I also have the same problem in the exact same place, and would like to to know how to fix this. If you could would you share any information here.
Thanks
I was told the same thing when my Landmark was a year old. I called Heartland custom service, and pleaded my case. ONCE again Heartland stepped up slide out adjusted. NO cost to me.:o
Mine failed this past winter while we were in Florida. I work in a campground in the summer so I waited until I got home to replace it. I gave up counting how many I've replaced at the campground.
I would call heartland again and ask the service adviser if you can have their email address so that you could send them the pictures. After they have them then call and discuss your options.
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