Recent content by Breeno

  1. B

    Great experience with Heartland on warranty work

    I know, the internet isn't typically used for positive comments, but hey, I'm gonna do my part to counter that.... Our 2014 Gateway 3650 BH had a number of issues that needed resolved so we called Heartland to start the process before reaching out to our local dealer. After hearing general RV...
  2. B

    Would LOVE some help tracking down an odor source...

    So, following up on this post-repair. According to the tech, the tank dropped through the frame onto the strap after it deformed from getting too full. After that happened the outlet cracked as too much pressure was placed on it. The tech said he felt the tank as mounted isn't well suited to...
  3. B

    Would LOVE some help tracking down an odor source...

    Quick update on this ... Took our Gateway in for our warrantee punch list and the root cause was a broken black tank. Happy to know the root cause and hopefully the repair will be the end of this one...
  4. B

    Gateway 3650 BH Rear Frame Cross-brace Location

    Anyone know where this rear cross-brace on the Gateway 3650 is? Looking for something between the stabilizing jacks and the rear bumper. Since it's insulated I'm having a hard time finding it. Looking to mount my rear JT Strongarms in the back of the coach. Thanks! -Steve
  5. B

    New Gateway Owner

    i just installed the JTs (front) today, great mod. Can't quite figure out how to mount up the rears, though... love the added stability!
  6. B

    Would LOVE some help tracking down an odor source...

    Well, I hate that I've not been active in the forums since we bought our Gateway 2 months ago, but here I am, hoping to get some assistance from follow Heartlanders :o So, we have a Gateway 3650 BH (which we absolutely love!) that often has fairly strong odor which I just cannot find the source...
  7. B

    New Gateway Owner

    hah, no worries. The JTs definitely look like a great add-on. So far we really love this rig. aside: thanks for your Navy service -- my FIL and Dad both served.
  8. B

    New Gateway Owner

    We should definitely be around (unless we are making a short trip), Austin is our home base. Look forward to meeting up. Very impressed with the quality of people + information on both sites so far!
  9. B

    New Gateway Owner

    joined! Looking forward to some hill country rallies
  10. B

    New Gateway Owner

    we've only been in Austin since May and it's already home to us. We'll be spending 2 weeks at Buck Horn in Jan '14 -- love that part of the hill country.
  11. B

    New Gateway Owner

    This mirrors my experience as well regarding DW's response to the Gateway. The first time we toured it she just kept saying "wow" over and over. We kept looking but we both kept going back to the Gateway. Such a great floor plan. First time I've seen the JT's -- these look great! Love that...
  12. B

    New Gateway Owner

    We took delivery of our Gateway 3650 BH last week and I have a very happy family now. Love this rig! Looking at bunkhouse floor plans really restricted our search -- especially when looking for quality units. This Gateway fits the bill nicely for us -- although (hint hint) if Heartland ever made...
Top