Recent content by GoingMobile

Thank you to all! I have been periodically pressing the retract button for the awning and lo and behold it finally worked and the awning is now fully retracted. I will be leaving it that way until we get it into a repair facility.

Hi Dan. Here's a picture of the awning in it's current state. It's just barely ajar. I don't see any place to zip tie it or strap it. Thank you! Greg - - - Updated - - - Thank you Jerrod! I will take a look and see if I can roll it in the last little bit.

It's currently extended 2 -3 inches and won't extend or retract. I hope it will be okay to travel in that position as we are heading from Florida to Moryde in Elkhart to get some work done. We are also hoping to get into the Heartland service center to get some other warranty issues fixed...

Thank you for the tips. It doesn't appear to be a power/battery issue. We are on 50 amp shore power and all other electronics are functioning normally including the other Dometic awning on the slide out. I also checked the the wires on the awning arm near the motor with a volt meter and i am...

Yesterday when I tried to extend the main awning using the switch inside the coach, the awning only extended about 90% of the way out and then stopped. I tried retracting and no movement either. There is one click noise coming from the awning tube when retract or extend is pressed but no...

I have a 2015 Landmark Key Largo. I had this problem intermittently with my bedroom AC unit and then in the living room unit. I took it into the dealer and both AC units were replaced by Dometic under warranty.

Thank you for the tips! This forum is full of awesome folks with a wealth of knowledge and experience. I already blocked off the duct at the rear of our coach. I am currently unable to do the same at the front since I only have one AC vent in the bedroom and it is behind the AC unit. I can...

We have the so called Whisper Quiet system with 2 15K btu ACs and we don't have the option to "dump" the cold air. I hope these AC units are engineered to run for hours and hours on end. I am also on metered electric right now and am chewing up kwhs.

Hi Dan, I finally have two functioning AC units (both failed in warranty and were replaced under warranty) so I can now monitor performance and collect data. At 8:30 this morning I set both AC thermostats to 70 degrees. I also have a thermometer in the living room with a sensor outside...

We had the intermittent 32 degree shutdown problem on our bedroom AC unit and then the same thing started on the living room unit. The dealer just replaced both units under warranty. Hopefully these gremlins are gone now and we will have a livable home again.

I priced buying the blade at Home Depot ($60). I didn't think to ask about renting one. I also asked the dealer for a quote to do the job as we are getting both AC units replaced and a few other warranty fixes. Thank you!

Hi Dan, I explained much of what you said above to the HL rep. He just stuck to the company line that since the unit was built according to the engineering plan, HL will not approve any modifications. I have hit a dead end with HL and will need to find a solution on my own and out of my...

Thank you Dan and James! I Finally talked to a regional rep and he insists that the engineers are stating that the design of the unit is to have only one AC vent in the bedroom. I took Dan's advice and asked if they had any other suggestions to improve the AC flow into the bedroom and he...

Update 6/20/16 - Called HL CS and was once again told my unit is designed to have only one AC vent in the bedroom. When i was transferred to a regional rep all I got was voice mail. I left a message with my number but I am not holding my breath for a call back. I am not a happy camper at this...

Update - I have sent a HL CSR a link to this thread and pasted some of the pertinent posted in an email. Hopefully that will be sufficient for them to authorize the repair, - - - Updated - - - Update - I have sent a HL CSR a link to this thread and pasted some of the pertinent posts in an...