I agree with donr827 especially for the year that your Bighorn was built. Unfortunately Covid hurt the manufacturers in regards to employees and vendors. I was very cautious when we purchased our 2021 Bighorn. We too had some issues but Heartland was very good to work with, our dealer not so...
We recently purchased (Sept of 2022) a 2021 Bighorn 3120RK with full body paint. We had some issues but Heartland has been super to work with and have fixed everything. Very happy with our new rig.
You might want to go on the roof and check your vent pipe and make sure it is not cut too low (just below the roof line) or this could be your smelly problem.
The dealership we purchased our 2021 Bighorn from, Campers Inn of Troy Ohio has always had some Bighorns and Bighorn Travelers in stock. They also carry the Sundance travel trailers and Torque toy haulers. But I do agree with the others, there really aren't as many dealers carrying Heartland...
We purchased a new 2021 Bighorn 3120RK last September. I was a bit apprehensive given the time period of the build and the problems with personnel and product shortages. BTW, this is our third Heartland product. We have had some warranty issues but Heartland has been fantastic working with us...
Wow, that sucks. Maybe consider having it painted.
I have always said that furnaces and water heaters should never be located on the door side of an RV. This could have been a really bad situation. I hope Heartland sees this and tries to help you out on this.
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