Recent content by NewHopians

After 10 years of owning Heartland Bighorn 5th wheels We regret leaving the club and learning so much from y’all. But our 2023 Bighorn 3215RL has been such a problem and every time we took it on a trip something major has gone wrong. From complete hydraulic failure, kitchen range not working...

We must have the stove. We had the first TSB done. But, not the lights disconnected. Our stove is messed up too in that when we turn on the oven to preheat to 300 degrees and it gets to that temperature the pilot goes out and the burner goes oven. So, is constantly relighting it. When we get...

Going file a complaint with the NHTSA on this range. New problem with our 3215RL. First time out boondocking and the inverter GFCI trips which kills power to the inverter plugs. One of which goes to the plug for the residential refrigerator. Have you had this issu.

We need to go to the NHTSA National Highway Traffic Safety Board too with as many complaints about this Suburban Range as possible and demand a recall and replacemen.

That would be great to have another build facility. Took possession of a 2023 Bighorn 3215RL. Have had a lot of issues with hydraulics, the residential refrigerator, the suburban range and now the pass through compartment floor is caving in. Maybe th QC will get better.

Our kids are in the Antelope Valley. Palmdale/Lancaster area.

Best Buy has offered me a check for 1100$ since this refrigerator is no longer available so I can get what I want. The comparable one that fits in rig is 1842.00 dollars. Sent that information to them waiting to hear back from them.

Thanks for the thought Bogie. I have found that Best Buy has a for business side and they shouldn’t need that receipt. Filled in the form and now the wait for an answer. Will keep y’all posted.

Does anyone have this refrigerator. They were purchased by Heartland from Best Buy. We have it in our 2023 Bighorn3215RL fifth wheel. Soon after a couple of trips out the freezer started building up ice on the outside of the freezer drawer and lots of frost on the inside drawers of the freezer...

Not sure what you meant by your commen.

I have to agree on getting things done during the warranty time frame. I have a 2023 Bighorn and after the 3rd trip out the hydraulic system for the slides and leveling failed. Could not auto level and the hydtaulic pump and motor was the issue. Heartland was awesome they sent our mobile tech in...

The stove still is the worst one we have ever had in a rig. The pilot goes out when set at 300 to warm anything then relight pilot and burner at 400 degrees it stays on. Don’t get me started on the Insignia Residential refrigerator from Best Buy Heartland put in the new rigs.

I agree and I have contacted suburban and they say that is the fix for now. I had the TSB done and may not do this stupid repair.

Have Suburban range in our 2023 Bighorn 3215RL 5th wheel. Had a TSB for wiring not insulated behind knobs. Had this fixed and now there is a recall to have the wiring to the knob lights and the oven control light cut and capped to prevent and shorts. I had the TSB corrected within two weeks of...

2023 Bighorn 3215RL. Third trip out hydraulic pump and the front jack valve failed. Heartland sent new pump and valve was bought locally in Tucson AZ. All repaired and put back together. Still having issue with auto level. Plus put slides and driver side jacks go up. Put slide out jacks go down...