Recent content by NicoleJ

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    First 24 hrs of ownership, NIGHTMARE! Getting run around between heartland warranty and dealer

    Key word, "proper". They're SUPPOSED to inspect almost this at the dealership. Having said that there's several defects on my list that SHOULD have been caught at the factory, quality control? Yes we have a switch that also lights up when turned on, it does not say yetti package. The website...
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    First 24 hrs of ownership, NIGHTMARE! Getting run around between heartland warranty and dealer

    Someone was hired immediately? !?!?! We didnt waste time on that! We're at their mercy as far as timing?! Yes in the mean time were doing what we can with our situation to avoid further damage!
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    First 24 hrs of ownership, NIGHTMARE! Getting run around between heartland warranty and dealer

    We chose to buy from them yes, reasons were obviously price difference. It was delivered to us. But I'm not quite sure what the PDI would've prevented except for the outdoor kitchen overflow?
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    First 24 hrs of ownership, NIGHTMARE! Getting run around between heartland warranty and dealer

    The wages are pretty darn good, would depend on your job title/position. While I'm sure there is other "cheaper" places for rent and or finding room mates, actually the closest to us is the Minot Hyatt House, weekly rate of $968, PER WEEK!!!! that's a one bedroom. Did I mention we have kids and...
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    First 24 hrs of ownership, NIGHTMARE! Getting run around between heartland warranty and dealer

    First off, lack of PDI, I was told I'd have to pay extra for PDI, because dealer would have to send someone qualified!! It was delivered fron a dealership. 2nd off, once agreed HL would LET us have mobile tech do repairs, we called had them come out and look at everything. They said theyd finish...
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    First 24 hrs of ownership, NIGHTMARE! Getting run around between heartland warranty and dealer

    Yes, the emotions came after being nice and sweet got me no where!!! I ranted on another page and Jim can't remember last name emailed me. He was director of owners inretest and something else. I've emailed him back info he wanted and also sent other emails for someone to contact higher up...
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    First 24 hrs of ownership, NIGHTMARE! Getting run around between heartland warranty and dealer

    I don't want anything to do with this unit. It's obvious it's a lemon, and junk. Luck of the draw apparently. II've heard equal stories, good and bad on what HL wiwill and won't do. Same with dealership.
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    First 24 hrs of ownership, NIGHTMARE! Getting run around between heartland warranty and dealer

    The only options we didn't get was dual paned windows and 6 ppint auto leveling.
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    First 24 hrs of ownership, NIGHTMARE! Getting run around between heartland warranty and dealer

    Tank heaters are standard as part of the enter the gateway package. Confirmed with dealer and Scott at midwest. We are also using 6-7 heat lamps with skirting to keep it all flowing, whatever reaches the ground does freeze. We have always used a watwr pressure regulator.
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    First 24 hrs of ownership, NIGHTMARE! Getting run around between heartland warranty and dealer

    We're all confused! Lol! This is still a nightmare!! The black tanks were NOT full, as obviously there's no way for them to have been full with the water and such only being hooked up a couple of hours. The rear black tank, happens to be the only tank we can see (not enclosed). You can see it...
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    First 24 hrs of ownership, NIGHTMARE! Getting run around between heartland warranty and dealer

    They came out a week ago. When I talked to them Friday, they said the delay is when I give them new issues in need of repair, they have to go in and adust the authorization for repairs, before they send. So it seems the longer it takes, the more troubles we have or find. Originally we were told...
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    REVIEW: My new Gateway 3650BH

    Yes!!! MORE water! NO clue why or where! There's no heat pads on rear tank either! HL website says it does and tanks enclosed, not mine, not the rear. I'm completely sick! Over this unit!
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    First 24 hrs of ownership, NIGHTMARE! Getting run around between heartland warranty and dealer

    They were plugged with the drain/sink stoppers. to update, this is day #16, front toilet is broke and flooded our bathroom. Now water is standing in carpet in bh. NO clue where from or why. I also noticed on HL website it says "12v heat pads on tanks" and "enclosed tanks and valves" our whole...
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    REVIEW: My new Gateway 3650BH

    Bryan, you know how my story goes, and I sent u to them, shame on me!!!! Yes owner did cuss out my husband!! Today we have water in bh!!!
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