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The three recliners are in the huge sofa on the door side of the unit, you might have the type before that has the pull out extenson on the end depending on when you bought the unit.

The salesman told you correct, and thatyou must order the rear awning from the factory to have it added to the back.

You are correct that all of the 2013 3010's do have a straight profile nada 8' ramp door.

I am sorry if you have had a bad experience, but I an assure you that it is not the norm. We pride our selves on great quality and service. I would like to know about the issues that you have had if you don't mind private massaging me or contacting me at the factory, just ask for AJ. Thanks...

You are correct only the super slides can really house those changes in furniture. We have done a couple special builds with two recliners or even a free standing dinette with a recliner. However space is very limited and the large furniture or combinations will not fit

The garage carrying capacity in the 300C is 2500 lbs. The unit is equipped with 10" I-Beam frame rails and two 7,000 lbs. axles. Keep in mind that the pin weight is subtracted from the number of the unit because it is being supported by the truck. So if the unit it self weighs 12,000lbs and...

Bksvo welcome to the heartland family!!!!!!!

I wanted to introduce myself my name is AJ Jones the GM(yes at 12:10 am) i wanted to let you know if you choose the cyclone you will absolutely get the best built toy hauler in the industry (not to mention if looking at the 3712 the only outside kitchen in the industry). If you would like to...

It is a very cool option and exclusive to Heartland

The rear pull down screen is still the STD on Cyclone and Road Warrior and optional on Torque. The three season wall stores inside the unit. It still has sliding screen doors in the middle so that you can have the ability to use the screen. They also can seal off so that you can have a sealed...

The three season’s wall could be added on to some models after the fact. It must have an 8' door (full profile straight roof line). It will require removing the current pull down screen. Some of our floor plans we had to move the power queen beds and the backers in the wall a couple of inches...

Awesome!!!! Congratulations and welcome to the Heartland family.

Not yet hopefully there will be soon.

Congratulations!!! I can assure you that you will not be disapointed. The KING is unlike any toy hauler ever made first unit came out great. I'm posting a picture of our Canadian regional sales manager John Jones who is 6'3" 300+ in the residential tub in the 4100. The bed room is massive...

No but the GVWR is 15,500 now the 7k are more than adequate

Sorry for the late response, the 2013 3010 got a major face lift. We raised the profile in the front and back of the unit to a full profile (straight roof line). This gives you more head in the bedroom area and now makes the 32" bed room TV option available, and allows us to install the rear...

Welcome to the heartland family!!!!! You made a great choice in the 3800 it is the number 1 selling heartland (yes all lines) selling floor plan. congrats!!!!!

As far as the floorplan goes there is nothing they are the same. The major difference is in the looks and features that the two different brands offer. It really is simply picking out which style suits your taste.

No most our tanks are directly over or In front of the axles. I wouldn't be concerned we use the same trucks for our company trucks. The 30C towes AMAZING especially with the TI technology. I wouldnt be to concerned about to much pin weight. It's a lot safer to be a little higher on the pin...

You will be fine with your truck the good news is that toy haulers are designed to have a heavy pin weight because of the axle placement being further back (60/40 as opposed to traditional 50/50 placement for weight distribution). The other important thing to remember is that for around ever...

Congrats on the 3800, welcome to the heartland family!!!

At my previous employer we actually did spray on liners inside the garage area, and they worked very well. How ever make sure that you prep the surface area very well and remove any glue left after removing the flooring material. It does work great when applied properly. However if there are...

That is GREAT!!! What floorplan are you going with!

Voltage has done a great job in its first year in the market place, and does have larger water tank capacities, but those large capacities are not worth the compromises that they come with. Voltage achieves these large tank capacities because they are not running hydraulic rams for the slide...

The Level up feature is great and convenient option for most people. There are only two things to take in consideration when purchasing this option. The first is that towards the back of the unit the level up rear hydraulic jacks do hang down slightly below the frame. It is not low enough to...

Please email me the last 6 numbers of the vin and the name of the repair facility to Aj.jones@heartlandrvs.com and I will contact service ASAP to help you get these issues resolved

Congratulations!!!!

* Is there a door separating the living cabin from the upstairs bedroom? if not can one be ordered as an option? - Yes there is a pocket door that seperates the bedroom from the living area * What is the dimensions of the passthrough basement storage? Width, height, and door openings? - The...

There is one pantry in between oven and refer, the storage between the door and the refer is a closet for coats and boots (that could actually be used as a pantry). The Radius corner of half bath is also corner shelves that will also work for more storage.

As far as the furniture goes we can do any configuration you like. That is why we try to utilize the mega slide in every floor plan because it gives us so many options for furniture in the unit. You can get the huge couch with built in recliners (standard), free standing table and small couch...

I wanted to start doing something new on our owner’s forms and giving the active people on the Cyclone community a special sneak peek at new prototype floor plans. We have a prototype of our all new 4100 bath and a half model coming very soon. I would like to get the opinion of everyone good or...

We have gone away from the couch with the pull out extension. We had a lot of complaints of people not wanting to store the section of couch, and also that it was a pain to set up. The new couch has the L-shape with the rounded corner (which is all storage underneath). The really nice feature...

It is not in the works for 2013, I like the idea though thank you for the suggestion.

Any thing can be purchased, but it would be VERY expensive (not only the kit but shipping very large items, and labor to swap framing and ramp door). I wouldn't recommend going that route; however what I have seen a lot of people in the camp grounds do is take a couple bottle jacks on the...

Re: New toy hauler model / Heartland Yes Torque is an all new line by Heartland. It is an all new approach to toy haulers, which is a much lighter and more affordable alternative to the Cyclone and Road Warrior counterparts. Torque is a mixture of toy hauler travel trailers and 5th wheels...

We sell the Patio option as a complete kit for a couple different reasons. The first and most important is the outer perimeter framing of the ramp door is box tube thicker gage steel. The standard ramp door frame isn't near as strong as the one that is included with the ramp door patio kit...

We try to incorporate our "MEGA" slide that is 11 1/2' long (with over 7 1/2' of head room) into as many floor plans as possible "to optimize the living space". This slide out also gives us a lot of options in what we can do to the furniture configurations. Our 3800 comes standard with the...

The sales guy was telling the truth, we do not list as an option but we will put on your unit. Welcome to the heartland family! By the way great choice on the 3800, it's definetly one of my personal favorites and our #1 selling Cyclone floor plan.

We hope to welcome you to the heartland toy hauler family soon!

Yes all of the windows are duel pane including the garage.