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  1. FennerJ

    ATF: North Trail - 12 volt power for ceiling fans

    We do not install wiring for these lights. You would have to switch the fan off of the light. The power vent and the lights both have their own on/off switches.
  2. FennerJ

    Adding additional tanks

    I apologize, but there is really no room or support in the frame for more tanks.
  3. FennerJ

    No longer making Edge!!???

    As with all Heartland products there are continual changes and updates to the décor's and options as each model year arrives. The length of time that items will be available for the Edge product, like all our products, will depend on current stocking levels within our warehouse, vendor...
  4. FennerJ

    ATF: North Trail - Sagging Kitchen Sink

    We use an epoxy and clips to adhere it to the bottom of the countertop. If there are not enough clips used it can start to pull away.
  5. FennerJ

    Actually winter camping

    The brochure states that the interior of the unit is rated for 0 degrees and when the furnace is running the unit will maintain the heat. If you are to utilize your water system you will need to take other steps that dealers will offer. Skirting is an option customers take as well as heat tape...
  6. FennerJ

    Roof vent

    You could install them, however, the roofs that are installed on our products are different than that found on a different product. We install a solid laminated roof on the NT Travel Trailer. If you were to install vents there is no room to air to flow between them.
  7. FennerJ

    Help with Damage Assessment Needed

    I would not cut the hole any bigger, I would remove the screws from the outside edge and drop the underbelly and view across at it. the fresh tank is located directly over the axles. your grey and black tanks are positioned towards the front of the unit. I think you may have gotten lucky on...
  8. FennerJ

    Indentation on linoleum floor

    the linoleum we use in our products have a foam backer unlike many other linoleums in the market that have a paper backer. The indentation should come back a little over time but after awhile of sitting may not. You can ease this by installing a piece of thin plastic or even a section of luan in...
  9. FennerJ

    What can be done to stop water in the underbelly?

    If you are having a problem with it sagging and filling with water, I would. It would help keep it all enclosed as well.
  10. FennerJ

    What can be done to stop water in the underbelly?

    I would discuss the installation of a new underbelly by a dealership or service center. once it gets to the point you are describing it should just be replaced, does not take long, a lot of screws and they have to cut around the components. I recommend walking around it with a spray foam over...
  11. FennerJ

    Help - Underbelly leak

    Re: Help - Underbelly leak - need schematic All of our tanks are made to be removed. the sides of the tanks are held up by cross members (angle iron) one is welded in place and the other is lag screwed into place. the one that is screwed is the one that can be removed so the tank can be removed.
  12. FennerJ

    Indentation on linoleum floor

    Indentations in the linoleum under the refridgerator or any heavy slide out is a common occurance. When the slide out is in the weight of the slide out will sit on the lino and cause this. Heartland has made this issue better by going to a 12" rubber roller rather than a hard plastic roller...
  13. FennerJ

    Rubber Roof Material & Dimensions 2009 2900MK

    If you go with 9' X 32' that will cover the entire roof. The roof material is EPDM.
  14. FennerJ

    Electric awning repair

    We install backers behind the awning rail that extend past the rail to attach the top of the awning arms to. the backers consist of aluminum tubing and galvanized sheet metal, if you are looking for a wood backer or something bigger you will not find it. you should take the unit to your dealer...
  15. FennerJ

    roof ladder

    We get them from Kemberly 1120 N. Main St ELKHART, IN 46514 Ph-574-264-3131 Part# 12562 You can contact Heartland parts for pricing and shipping if you wish to purchase it straight from us. 877-262-8032
  16. FennerJ

    BH 3670 Radius Roof Edges Popping Up?

    Heartland runs a line of tape over the edges of the metal to protect the rubber
  17. FennerJ

    BH 3670 Radius Roof Edges Popping Up?

    we run the metal along the perimeter of the roof to allow for an even rounded edge. it appears in the pictures that the metal is slightly higher than the decking. it should not pose a problem as long as the seals are maintained.
  18. FennerJ

    Greystone Bolt Torque Specifications

    5.2K axle = 65 ft lbs 6 – 8K axle = 90 ft lbs 2K axle = 25 ft lbs 3.5K w/1/2” axle = 50 ft lbs Pin boxes are all 100 – 110 ft lbs Step have Ny-lock nuts. There is no torque value.
  19. FennerJ

    Warranty and rear bumper carriers

    any part that is not installed by Heartland would be considered a modification. If this modification is linked back to the cause of any damage it would not be covered under warranty. My recommendation is to contact Lippert and discuss your options, the only way that you can install one and not...
  20. FennerJ

    overhead cabinet hinge pulled out of cabinet

    When this issue occurs is it generally not the struts, it is more the plastic inserts installed in the doors. You can epoxy the plastic inserts in place to prevent them from pulling out, we have had pretty good success with this.
  21. FennerJ

    Availability of Polyethylene Strips Under Slides

    http://manuals.heartlandowners.org/?Major=Slide_Outs&Minor=Floors&Brand=Parkland_Plastics above is the link to see how they are installed. you can order them from Heartland Parts at 877-262-8032. Warranty is only good for the 1st year of the original owner.
  22. FennerJ

    M21 Touch-Up Paint

    The #'s provided to you are the only ones we have here. They are supplied by our vendor.
  23. FennerJ

    Where did the 10 gal of water go

    Bigdob24, I think there is some confusion here. Heartland is looking at designing a tank in the future with a drain port in the bottom of the tank to allow you to drain it. Your comments above make me believe that you feel it will give you more access to this water, which it will not it is for...
  24. FennerJ

    Wheel grease.

    NLGI2 Lithium Complex, any brand name works.
  25. FennerJ

    Problems with 12 volt water pump

    I agree with Augusta, or the winterizing valve went bad.
  26. FennerJ

    Winterizing a Greystone

    A better idea if you do not want to remove the panel would be to buy an inexpensive access door and install onto the panel to give you quick access.
  27. FennerJ

    Newbie questions for 28 brs

    The bubbles on the roof are a normal occurrence on roofs. the decking material as it heats and cools releases vapors causing the bubbles. It does not effect the warranty on the roof nor will it interfere with the warranty. We only seal the top section of every window. Other customers...
  28. FennerJ

    Use of Formaldehyde?

    Formaldehyde is used to manufacture adhesives and resins found in carpet, linoleum, paneling, insulation, furniture foam and fabric, etc. Every recreational vehicle, automobile, and home has formaldehyde in it. Recreational vehicles tend not to get used and aired out as often as a person’s...
  29. FennerJ

    Mounting spare tire on rear bumper

    I hope this helps. Our warranty is 1 year from date of purchase on the unit we build. Heartland like all companies will not warrant something that has been changed. If you add a spare tire, bike rack, generator or anything else to the unit it is considered a modification. A modification is...
  30. FennerJ

    How much weight can the 1 1/4 inch hitch on the bumper hold

    110 lbs including the bike rack.
  31. FennerJ

    Mounting spare tire on rear bumper

    Heartland does not recommend any modifications to the frame. Bogger is correct in stating that if you add a bike rack or anything to the rear bumper and the bumper falls off or welds break, there is a good chance it will not be covered under warranty.
  32. FennerJ

    Squeaky Sundance Floor

    Re: bnsummers Your best bet is to have the dealer look at it. adding screws to the steps, cleats in the cabinets and other various hidden places help also. However, you have a wood decking floor with 2x4 joists in it. When you walk on it it is going to move. In the floor there is a tin...
  33. FennerJ

    Delaminating interior walls.

    You should contact Heartland Customer Service and speak to the rep for your area. We need to review the problem with you and your dealer and evaluate the necessay steps to take to correct them. 877-262-8030
  34. FennerJ

    Heater

    it is possible that the furnace is not placed directly over the plenum. I would have a service center take a look at it.
  35. FennerJ

    Electrical Wiring Confusion

    The switch was used as a junction and the wrong wires got connected. There are three wires going to that switch, one hot, one going to the outside outlet and one going to the outlet by the sink. the hot and the one going to the sink were supposed to get connected and run into the switch. the...
  36. FennerJ

    Secondary seal/kitchen slide

    The seal is a secondary seal, it acts as a barrier to stop the water from entering the unit. We made initial phone calls to all retail customers that had one of the units that is missing the seal. You will be recieving a letter shortly explaining the entire situation. This will not correct a...
  37. FennerJ

    Bunk light wiring in BHS3300

    I hope the below makes sense and please keep in mind that this is how it is ran today and hopefully will be similar to yours. The wiring is routed from the wall switch up to the two single ceiling lights, to the rear wall, back to the under bunk single lights, and back to the rear wall and...
  38. FennerJ

    Factory Repairs Reply

    I will not try to make any excuses for the work that was not completed correctly here at Heartland. I performed the inspection of the job list several times and simply missed the items in question. This is not the normal standard of quality that leaves our facility as proven many times in the...
  39. FennerJ

    Water leak while traveling

    Although that tarp really does not cover and prevent water from getting inside the unit every opening found and blocked is another prevention from water intrusion.
  40. FennerJ

    Water leak while traveling

    If you are referring to a flush floor slide out. You will need go to the exterior of the unit and look under the slide out, there is a metal pan that attaches to the floor of the unit. the slide out drops into this pan when out giving you the flush floor.
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