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My storage compartment is sagging. Had to put wood slates in to go home with supplies in storage. Feels like I only have rubber on the floor and it’s stretched. should there be lumber under the rubber? What’s the best way to check what’s going on. Frustrating to say the least. Update. Checked no...

We have a 2012 3585 RL bighorn. Water puddle coming from under the shower in bathroom. Opened up basement and crawled over all the electrical plumbing hot water heater to find shower drain line placed between 2 walls. No access. Talked to heartland said should be able to reach hand in. That...

Anyone have the wood floor separate (come out in pieces) from the underside of the slide. Noticed wood on carpet when the slide was out. Looked under slide and the black plastic cover peeled off and the plywood is coming off in pieces . Not sure how to fix. Purchased April 2013 Bighorn...

Hydraulic front landing gear switch was not working when arrived at campground. Had a service tech out and he tried to replace the switch with one that was not a Lippert. Did not work and he tried to hot wire the switch to get the jacks down. They would only go down a little then stop. He...

We have a 2012 Bighorn 3585rl. Solid back no hitch/bumper. Has anyone put a hitch on one of these units if so how and what would you suggest???? Wanting to carry two Kayaks.