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Thank you GOTTOYS and boatto5er. I have called heartland and they are going to ship me the parts so I can fix damage myself. ASU sure has changed in recent years!!

Thank You danemayer for info.

I live in Northeast Arkansas and am in need of repair work. I have a cyclone 4100 toy hauler and my wife retracted the bedroom slide out in (while basement door fully extended) causing damage to door and slide out. Feedback regarding a positive experience with nearby dealer will be greatly...

Thank you DANEMAYER for your assistance. I will be contacting Customer service on Monday.

Thank you for reply. My dealership has been working on my RV going on 6 weeks. They keep giving me the run around avoiding my calls and lying to me. I am unable to take to different service dealer b/c the hydraulics on camper are not working preventing slideouts and legs from functioning. I...

I purchased my cyclone 4000 6 months ago. It has been back to dealer 3 times and i have been less than satisfied with service. I was also wondering about using a local non heartland independent rv service department.