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My 2014 Norcold 1210 has had issues. Replaced the cooling unit once while it was under warranty. Since then, there have been two times now that it has started to fail to cool, and then seemingly died. I am posting now because, twice now, I have managed to "fix" the situation by using this...

Well, I feel like an idiot now. After being reassured by your replies that it couldn't be hydraulic fluid spraying in from under the slide floor, I looked around some more and found an old, overturned tub of damp rid. I'm guessing that the damp rid fluid, in combination with maybe some of the...

I noticed a small puddle of fluid between my refrigerator and pantry door last night and when I went to wipe it up, I realized that it wasn't water. It is slightly oily, although it has no color or odor and not super slick... just kind of oily or maybe slightly sticky? The area of the floor...

That's an idea. It didn't occur to me that I could do that.. thanks!

My Norcold isn't cold as of today, either. Had the cooling unit replaced at the end of March, after only having the darned thing for 6 months (purchased new Cyclone in August 2014). I've tested the thermistor, tried switching over to LP, checked fuses, breaker, etc. I suspect another "clot"...

Thanks, Nabo. Good to have the second opinion on the topper option. Yeah, I can see how the full awning could get hung up on stuff.

Good point, Dan. Yes, I can see why the awning would be more fragile if it was not connected, and thus stabilized, by the slide itself. Yeah, I'll have to take a long look at the space available between the bottom of the roof and the top of the slide to see if there is room for the awning to be...

Thanks for the reply, Dan. The slide is 10 ft long by about 2 ft deep (26 inches or so), and I see awnings that are much larger than that on some awning websites, is there something I'm missing about the sizing? Do you mean that the angle of the awning will not allow it to pass over the slide...

Hey folks, I just finally resolved a slide floor problem related to rain water leaking in and destroying the floor board of my living room (door side) slide out. Had the whole floor board replaced, under warranty. Repair guys claim they can't definitively find where water may have leaked in...

Another UPDATE: Floor was finally completely replaced a few days ago. It was quite the process, but they were able to do it on site, which was much appreciated. They said that it looked like there had been water leaking in on both sides, and probably from the top of the slide, not just...

I am also going through the same hunt for a good mattress for our Cyclone (70 X 80). After reading comments, I am confident that the 72 will work. I am looking at plushbeds.com, at the natural latex foam or the gel infused memory foam. Still pondering the issue of body heat on the foam...

UPDATE: The idea of covering this problem up just evaporated when I realized that the wood is basically rotted all the way through. I was measuring for a possible metal plate to provide coverage, per Dave's suggestion, and I started pulling the plywood shreds off, and I think I could keep...

Yeah, as you can see from this "before" picture, I thought there might be a problem, but I guess I was just hoping that it wouldn't get worse than that. Heartland, Scott McDaniels in particular, is being helpful. They just need to wait to hear from the repair tech when he comes out next week...

UPDATE: Apparently, the repair kit was not the answer. Upon arriving at our new location in Texas, we discovered that the slide floor damage must have been deeper than we thought. The section of the floor that goes over the roller just basically shattered. Several layers of the plywood were...

UPDATE: The upper left freezer is now slightly cooler to the touch. The repair guy came out and confirmed that a pipe in the back that had been frosted-over is now hot, which indicates that things are moving around in the system now. Phew! They had said that it could take 48 hours, and we...

Apparently, we are waiting for the ammonia to break free, or "burp". When the units lay around unused in the warehouse or during shipment, the ammonia can settle and thicken up. Or so I'm told. I am really frustrated with all of this, especially because I looked back at my order form and...

Yeah, since this is a fairly new issue, I don't think the wood had a chance to rot, or if it did, it was only a few inches at most. That adhesive gunk should keep the layers together and the adhesive added to the edge, as well as the plastic covering over the edge, should keep water from...

Oh. Okay. Well, there is absolutely no cooling going on in there. It's been about 67 degrees in there steadily for about 24 hours now. The back wall is not cool at all. The repair guy did come back out today, and said that it was heating up back there on AC, so it *should* be working. I...

Our 8-month-old Norcold 1210 12 cu ft fridge died on us a few weeks ago. First clue was that ice cream was soft. Then it was liquid. Then we noticed that things were too warm in fridge area too. After a week of waiting for a repair tech to come out, then a week of diagnosis (not the control...

UPDATE: Slide floor repair kits have been installed and look good. I have attached a few before and after shots. We decided not to try to do anything to repair the wood because that would have been a real ordeal and it didn't seem that far gone. Repair tech just squirted the adhesive in...

Thank you for those instructions. The thing that really scares me about looking at that is that it seems to imply that the floor has to be removed in order to make that repair. How the heck is the floor supposed to be removed when it is… you know… being used to hold up the couch and...

Yes, Norcold is apparently covering the parts and I don't know who is covering the labor, but not me. I think it is also Norcold. I am so fortunate to have found a repair guy who was willing to come out multiple times in a short time frame in order to perform the tests. We are moving to Texas...

Thank goodness the repair guy is going to do it for me. I'd have a real mess on my hands if I had tried to do anything. No instructions included. I will make sure to show him your comment and make sure he knows…

Heartland's repair kits arrived today. I have attached a pic to show what was included: caulk, hard plastic L-shaped edge guards (about 2 inches on one side, 1 inch on the other) with self-adhesive tape on inside edge, and flexible plastic guard strips (about 4 inches wide) with adhesive...

UPDATE: apparently the cooling unit is bad. Norcold is sending one out by the end of the week, and it will be replaced. I understand that this is no small job, but after extensive testing and four visits from the repair guy, this is the diagnosis. The thermistor, control board, heating...

My 8 month old Norcold died on me this past week, too. I've had the repair guy out twice now and we are still trying to figure out the problem. First, I unplugged the thermistor to see if that was it, and it did cool down more than it had been (when I set it to 9 and left it overnight), but...

Thanks for the fan suggestions. I will talk to the mobile tech about that, too, when he comes out. Heartland's customer service person, Scott, replied that he is sending me four repair kits (3 for the as-yet-undamaged edges; 1 for when the damaged edge is fixed) so that I have them in hand...

Thank you, all, for your suggestions. Yeah, I am nervous about screwing into the floor; thanks for the reminder about countersunk screws. It is a nice sunny day today, so I am going to start with the protective strip to keep the area from getting wet again, and I have a mobile repair guy...

Thank you for that boost of confidence. I called back and asked to speak to the Cyclone manager. The customer service person, Scott, wanted to know a little more about my concern and listened with interest as I explained. I told him that I had photos and he asked me to email them to him so...

Well, I just talked to customer service and the guy said that I need to find a shop (he suggested Camping World) and have them take a look and contact Heartland with the info. He told me that they don't pay for service calls on warranty work. Then he basically hung up on me. No interest in...

Thanks, Bill, good to know. I will look into the box fan and fantastic fan ideas. Also, not sure why one of the photos I attached went in upside down… couldn't delete it without deleting the whole thing, so I attached it right side up, too.

I haven't had a chance to call Heartland yet, but here are the photos I took this morning. You can see that the bedroom slide has some sort of protective cover/seal over the corner edge, but the living room slides do not. The oven side (opposite of the door) slide is holding up okay for now...

I just discovered that my Cyclone built in mid 2014 is having this problem. The slide in the living room (the one with the refrigerator in it!!) is apparently missing the L-shaped seals along the bottom on the sides and the layers of ply wood and whatever else is in there are...

We have a small basket with a lid sitting right next to the front door (next to the fire extinguisher) that we put our 2 pairs of daily-use shoes in, the rest are on a shoe rack over the inside of bedroom door (looks like a bunch of cloth pockets). We have to have the lid on the basket because...

Thanks for the reply, Bob&Patty. I did spring for the upgraded tires when I ordered it off the order sheet. It says "Goodyear G-rated tires" on the spreadsheet. I do plan to take the rig without the Scion on board to the CAT Scales, which are only a few miles away, just to see where we are...

Thank you, DaneMayer, and others, for at least attempting to answer my question. I'm just trying to understand the situation so that I can make the best decision about how to proceed. I'm frustrated that the unit is advertised as having a 3500 lb garage cargo capacity, a ramp that will hold...

Thanks for the replies. Ok. Let me simplify: My rig has 3 axles. Each axle is rated to 6,000 lbs. 3 times 6,000 equals 18,000. The GVWR is 18,000. Why wouldn't the weight that is going onto the truck's axle, thus coming off of the rig's axles (and wheels/tires) allow for leeway in the...

I'm a new Cyclone owner, full-timing and about to make my first big move and now realizing that, after add-ons such as additional air conditioner, bigger refrigerator, dual panes, etc., the rig weighs 1400 lbs more than the base model. This means that I am that much closer to my GVWR and now am...

I called Fastec and they weren't able to help. They said that the hinge that is currently used in the cabinet *is* the 105 degree hinge (it just looks like 90 degrees because of the way the cabinet door hits the cabinet and keeps it from going further). There isn't a hinge available that opens...

I was just trying to work through something similar on my CY 4000. The cabinet above the countertop, with microwave to the left and living room to the right, only opens on 90 degree hinges, which is annoying and necessitates reaching around the cabinet door, with my face practically touching...