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The model number of our refer is RM 3962 made by dometic. I had a confrence call with David at heartland and a Dometic rep. last week. Both said that my refer was working fine in hot weather with temps above 90 degs. The refer gets up to 50 degs in these hot days and won't cool back down for 6...

go to great escapes rv in arkansas. They will deal with you and give you a good price. I bought our BH from them the MSRP was over XX,XXX and we bought it for XX,XXX. They are good guyd to deal with too. Barry and your 2500 will pull the new Bh just fine too so theres no need for a new truck too.

I talked to David at heartland today, he had talked to the dealer where my rig is being worked on and he said that heartland was going to have another fan put on the refer and check out some other stuff to make sure they cover all the bases on my refer. I also sent him a copy of the bill from...

On gas the highest temp was 42 degs but we didn't open the frig every hr like we did for 2 days on electric. We used electric for a week and 2 of those days we opened the door every hr the next 3 days we opened the door every 2 hrs 52 degs on electric everyday.

it does stay cooler on gas, top temp was 42deg without openning the frig up like we did when it was on electric. I think if we had opened it up every hr just like we did with the electric the temp would have went up higher then 42 degs.

what was wrong with your refer ?? what did the dealer do to fix the problem. Thanks Barry

I don't remember his last name but his first name is Dave.

I did call heartland and talked to the rep and was told that if its over a 100 degs outside that the frig wasn't going to stay cold. I have a log that we kept everyday with the temp of the frig and the outside temp and the temp of the coach. My last trailer's frig was always cold.

Take it back to the dealer and tell them to fix it right. The covering wasn't cut when you took it to the dealer. They should have replaced the covering. Now water can get into your under belly when your driving in the rain, bugs can also get into your under belly now too.

Ok we got our rig back from the dealer a couple weeks ago, had to pay 71.00 dollars because heartland nor Dometic would cover the labor since the dealer couldn't find anything wrong with refer. When we got it home we hook up to the land line and ran the ac and the refer for a week and a half...

Re: Quailty is missing at hearland the wind is blowing out the pilot light as your moving down the road.

We bought our bighorn in Jan and have used it only once. I went over it with a fine tooth comb in my walk thr and found many things wrong. Most of everything was fixed at the dealer,what wasn't fixed I fixed it, slide out gouged vinal floor wood shavings in chocking around all sinks. We are very...

After getting my 5er back from the dealer, but while at the dealer I checked the systems to see if the dealer had left any water in my waste tanks The main waste tank said it was 2/3 full, while at the dealer we tried to dump it but it was empty. When I made it home and parked my trailer, I...

We went out in may and the ref worked 2 out of the 3 days we were camping, the day the temp went up into the 90's the ref went up to 52deg and following the munfacture instrustions to shut off the refrigerator till it could get worked on is what we did. So it went to the dealer for over a month...

I was wondering why the door leading to the den in the Big Horn 3800RD opens towards the sofa, if you have the bed out you cannot open the door. I saw somewhere I think in all these posting that the door is suppose to open towards the kitchen area. Anyone know for sure. :confused:

Good evening, We just bought a big horn 3800 RD, we wil be picking it up in a couple of weeks, we were wondering if you would share your feeling about the one you bought. We really like to floor plan. Any advice would be helpful. Thanks Connie and Barry

2500 vs 3500 :confused: I have a question regarding newbie's post about the size of truck to pull heartland. We are newbie's as well and are having a hard time trying to get a straight answer about how much a Chevy 3500HD duramax long bed single axle will pull and what if any add on's we might...

Hi , We are looking at buying a landmark, with a oakmont floor plan. I would like to know how happy everyone is with their heartlands, and if my truck will ever pull this 5er. I have an 2007 3500 HD Durmax crew cab long bed 4x4 but its not a dully. Now from the chevy spec. it tells me that the...