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We understand and share your concerns regarding the availability of the Big Horn and Big Country lines in Central NY. Like many industries, the recreational vehicle market is currently experiencing significant shifts, impacting both manufacturers and dealers alike. This has been particularly...

Thank you for reaching out and commenting about Landmark. We understand how important this product has been to our valued customers, and we want to be transparent about the changes it's undergoing. Due to the current market dynamics, including dealer consolidation, we've made the difficult...

Thank you, and noted for the future. There is a lot that goes into the planning of this rally and we have been working with vendors and waiting for some finalization. As we plan for 2025 we will take all the feedback and work to make this process better. There is still time to register.

We have finalized the agenda for the rally. You can view it here or on our rally website. National Rally Website. *please note, the agenda is subject to change. We look forward to seeing everyone.

Hello Charles, we are sorry you won't be able to join us. We just refunded you. Hope to see you in 2025.

Hello Kathi, we are sorry you won't be able to join us this year, you will be missed. But we have been posting and communicating about the national rally for almost a year now and the dates have not changed since we posted about it. The registration was just a delayed 2 weeks so we could make...

Hello - I wanted to follow up for I sent you an email but I wanted to make sure you knew registration is live for the 2023 Rally. https://heartlandrvs.com/nationalrally/

Check out our new retail store @ https://shopheartland.heartlandrvs.com/ where we have Heartland branded apparel, hats, mugs, hammocks and more.

We need your feedback!!! We are in the process of planning the 2023 Heartland Owner's Rally and would love your feedback. Please take few minutes to fill the survey. https://forms.gle/bZqR1KhAGt1BeWPB6 Thank you and we look forward to having a fantastic event.

We need your feedback!!! We are in the process of planning the 2023 Heartland Owner's Rally and would love your feedback. Please take few minutes to fill the survey. https://forms.gle/bZqR1KhAGt1BeWPB6 Thank you and we look forward to having a fantastic event.

It is best to connect with the CS team for they have all your information and are keeping track of the concerns. Please reach out again if you haven't heard from the CS team. Thank you.

Thank you - I have been in contact with Customer Service and they are working to get these items resolved and a rep will reach out to further assist and review the status with you. I hope this helps.

Hello, can you please send me you VIN# and email address privately so I can look into this issue directly with our CS team. Thank you,

Thank you for the feedback. We do have plans to continue to improve and enhance the app and this is a great idea. I will see if this is something that can be included.

Great, I am glad you were able to find it. Please let me know if you have any issues.

Hello Jerry, I am not sure which app you are referring to. MyHeartlandRV app was just released and there is no trip routing portion on the app at this time. I believe that is associated with TOGO RV and Roadtrippers. Our app is VIN# specific and can provide vital information to you about your RV.

Don't forget to download the new Heartland Mobile App. MyHeartlandRV is a mobile app and resource allowing our customers to manage their RV and monitor warranty information, sales and parts orders, and robust library of how-to-content, checklists and many additional resources. You can manage...

Also the email for app support is appsupport@heartlandrvs.com

Hello, can you please send me your VIN#? I will see what is going on. Thank you.

Hello, Just wanted to send a reply to thread about replacing Jim. There will be a team of people supporting the owners club, the rallies, the event hosts etc. The survey that was sent out wasn't about quality, it was to gain insight on what our owner club members would like to see in the...

I would be happy to discuss offline, and let me know how best to reach you. We have no intentions of insulting anyone and I apologize that it was taken in that way. And improving the club experience has nothing to do the with rallies. I have heard exceptional things about the rallies, we are...

Hello Dawn, We do understand the value of local rallies and events and completely encourage owners to continue this practice. We are not taking this away by any means. We are trying to encourage more rallies and more get togethers.