Erika,
Any chance those are claw marks?
Well we got ours replaced, what a disaster. $5000.00 in repair costs and $2200.00 in hotel and food costs. Was out of it for a month waiting on parts to arrive from Heartland. Shower pan and flooring. Had to completely redo the upper area. Everything seems good now, but just beware of those hairline cracks. It can cause a ton of damage.
Yes, but only if you have full timers insurance.
Erika, just saw your photos. Those are exactly like the cracks in ours! I thought we were going to get ours fixed in Goshen, but apparently somewhere along the line it was nixed so it didn't get done. I'm waiting for the new pan to arrive from Heartland so I can install it. Hopefully we won't have any water damage, or at least minimal damage!
Ok today I decided to add some non-slip strips and was inches away from the shower floor. Here are some pics of what look like scratches. Can someone tell me if I should worry?View attachment 24546View attachment 24547
Sent from my iPhone using Tapatalk
Erika, the way those marks run closely parallel suggests scratches from some kind of metal object rather than cracks. Is there much flex of the shower floor around those spots? A possible SWAG test might be to get some modeling clay and make a small berm around the area. Fill it with water and let it stand to see if the water seeps out.
Can't you coat the pan with a rubberized paint (like roof coating), or the spray stuff they sell on TV?
There has to be space under it for the drain pipe and expansion/contraction with water temps and weight. Too much space and it will crack, too little and it will crack. It will be interesting to know what HL has to say since its a rare failure.