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Thread: Intertek Fireplace

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    Intertek Fireplace

    We have been using our electric fireplace occasionally in the last week and it worked great, This morning we put it on "high" for the first time and within minutes dense smoke was pouring out in a perfect gravity defying waterfall filling the rig with smoke. We shut it down immediately of course and everything is ok, but obviously something is wrong with the fireplace. The only thing I can find in a search is a possible dust problem. However having used it multiple times in the week we have owned it, and it being a brand new unit, dust seems unlikely. Any thoughts?

    Another concern is the smoke detector never sounded, ours is located just forward of the entry door and tests ok. I am definitely installing one at the rear of the coach.


    On a brigter note, tonight we just had a luxurious meal created in this awesome BigHorn kitchen and utilized our dining area with all four chairs, with 3 guys well over six feet (my boys and me) plus my beautiful wife (not over 6 feet tall) we all fit surprisingly well with the leaf added.
    2017 Bighorn 3970RD Full time
    2016 Ram 3500, High Output Cummins Turbo Diesel, 4:10 rear, AISIN Trans.





  2. Print this Post   #2
    Moderator cookie's Avatar
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    Re: Intertek Fireplace

    Check the documentation that came with your rig. There should be some info on the fireplace.
    Contact the manufacturer and explain the situation.

    Glad to hear that all else was good in your new rig.

    Peace
    Dave
    Dave and Mary
    and C. J.
    2011 Bighorn 3585RL

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  3. Print this Post   #3
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    Re: Intertek Fireplace

    Quote Originally Posted by cookie View Post
    Check the documentation that came with your rig. There should be some info on the fireplace.
    Contact the manufacturer and explain the situation.

    Glad to hear that all else was good in your new rig.

    Peace
    Dave
    The pamphlet has very little info. There is one line that basically states, "if it smokes don't use it..." Contacting the manufacture comes next.
    2017 Bighorn 3970RD Full time
    2016 Ram 3500, High Output Cummins Turbo Diesel, 4:10 rear, AISIN Trans.





  4. Print this Post   #4
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    Re: Intertek Fireplace

    Are you sure it was smoke? Did it smell of burning dust or oils (i.e. manufacturing residues)?

    Any chance it was steam? Steam wouldn't set off the smoke detector.

    Being the first time on high, you probably got new pieces hot that haven't been 'burned in' yet... but... what you describe sounds pretty extreme.

    I'd be testing the smoke detector with a candle or something, too (we test ours regularly with my cooking skills), to make sure it's working properly. That's a biggie!
    Dave & Tina, plus our back-seat driver, Denna (the mastiff)
    2011 Elk Ridge 29RKSA
    2008 F350 SD 4x4 Crewcab, LB, SRW, 6.4L Diesel

  5. Print this Post   #5
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    Re: Intertek Fireplace

    Quote Originally Posted by Crumgater View Post
    Are you sure it was smoke? Did it smell of burning dust or oils (i.e. manufacturing residues)?

    Any chance it was steam? Steam wouldn't set off the smoke detector.

    Being the first time on high, you probably got new pieces hot that haven't been 'burned in' yet... but... what you describe sounds pretty extreme.

    I'd be testing the smoke detector with a candle or something, too (we test ours regularly with my cooking skills), to make sure it's working properly. That's a biggie!
    It was definitely smoke, pretty serious smoke.
    2017 Bighorn 3970RD Full time
    2016 Ram 3500, High Output Cummins Turbo Diesel, 4:10 rear, AISIN Trans.





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