Great Customer Service from RVLock

danemayer · Aug 27, 2019

We installed an RVLock 4.0 five and 1/2 years ago and love it. This year it started acting up. RVLock tech support suggested a couple of new circuit boards ($9.99 each). Today, it's all better. You can read details here.

Great support!

LBR · Aug 27, 2019

danemayer said:
We installed an RVLock 4.0 five and 1/2 years ago and love it. This year it started acting up. RVLock tech support suggested a couple of new circuit boards ($9.99 each). Today, it's all better. You can read details here.

Great support!

Agreed...I had one of four locks that would drain a new set of batteries in 30-40 days...contacted them....sent me a new board at N/C (was about 1 year old) and worked fine since.

Sowie · Aug 27, 2019

I wish they would make a lock that would fit on my 4200 cyclone with the full window in the door. Even the narrow one is still too wide to fit without hitting the window frame.

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carl.swoyer · Aug 28, 2019

danemayer said:
We installed an RVLock 4.0 five and 1/2 years ago and love it. This year it started acting up. RVLock tech support suggested a couple of new circuit boards ($9.99 each). Today, it's all better. You can read details here.

Great support!

I'm needing to get another set of circuit boards as mine has died once again. This will be my fourth? Uggg

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LBR · Aug 28, 2019

Sowie said:
I wish they would make a lock that would fit on my 4200 cyclone with the full window in the door. Even the narrow one is still too wide to fit without hitting the window frame.

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I installed the compact version in both of our full-windowed CY doors. They fit and work fine...you just need to modify the frame a bit is all.

Sowie · Aug 28, 2019

LBR said:
I installed the compact version in both of our full-windowed CY doors. They fit and work fine...you just need to modify the frame a bit is all.

Would you happen to have a picture of how you modified the frame? Thanks.

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LBR · Aug 28, 2019

Sowie said:
Would you happen to have a picture of how you modified the frame? Thanks.

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I pulled the stock lock out and set the RVLock into the factory cutout, traced around with a pencil, then cut the door frame on pencil mark. This allows the lock to fit flush to door and then fully assembled it. Don't forget to seal everything up well after trimming the frame.

LBR · Aug 28, 2019

Before and after...

Sowie · Aug 29, 2019

Thanks LBR for the info and pics. I still wish they would make a lock that would fit in that space so we wouldn’t have to cut my frame. I worry about down the road if I had a problem with Rv lock and wanted to change it out to something different I would have to deal with the cut window frame. This is a common door setup so why not just design one for these doors. However your work around and install looks great.

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LBR · Aug 29, 2019

Sowie said:
Thanks LBR for the info and pics. I still wish they would make a lock that would fit in that space so we wouldn’t have to cut my frame. I worry about down the road if I had a problem with Rv lock and wanted to change it out to something different I would have to deal with the cut window frame. This is a common door setup so why not just design one for these doors. However your work around and install looks great.

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You are more than welcome!...

richheck · Aug 29, 2019

Did they explain the new feature on these new boards, it’s no longer necessary to use the code to lock the door when leaving, just hold the lock button for a couple of seconds till you hear the beep, then you’ll hear the lock locking. Works great.

danemayer · Aug 29, 2019

richheck said:
Did they explain the new feature on these new boards, it’s no longer necessary to use the code to lock the door when leaving, just hold the lock button for a couple of seconds till you hear the beep, then you’ll hear the lock locking. Works great.

They didn't mention the new feature. I'll have to try it out.

Silverado23 · Aug 30, 2019

richheck said:
Did they explain the new feature on these new boards, it’s no longer necessary to use the code to lock the door when leaving, just hold the lock button for a couple of seconds till you hear the beep, then you’ll hear the lock locking. Works great.

That feature alone is almost worth paying for a new board.

LBR · Aug 30, 2019

Ahahaha....this is RVLocks best ad yet!...

https://www.facebook.com/120769967962988/posts/3041328005907155/

TravelTiger · Aug 31, 2019

richheck said:
Did they explain the new feature on these new boards, it’s no longer necessary to use the code to lock the door when leaving, just hold the lock button for a couple of seconds till you hear the beep, then you’ll hear the lock locking. Works great.

Love this feature, except that now we’ve worn out (cracked) the keypad at the lock button! Need to order a replacement.

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jbeletti · Aug 31, 2019

TravelTiger said:
Love this feature, except that now we’ve worn out (cracked) the keypad at the lock button! Need to order a replacement.

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Super easy to replace when you get it. Peel off the old membrane, stick on the new.

Silverado23 · Aug 31, 2019

TravelTiger said:
Love this feature, except that now we’ve worn out (cracked) the keypad at the lock button! Need to order a replacement.

I am happy that Rvlock makes the replacement parts not only available but very reasonable in price to keep the lock operating and not have to reinvest a small fortune when parts wear out or break.

LBR · Sep 1, 2019

richheck said:
Did they explain the new feature on these new boards, it’s no longer necessary to use the code to lock the door when leaving, just hold the lock button for a couple of seconds till you hear the beep, then you’ll hear the lock locking. Works great.

An FYI for everyone with these locks...we bought 2 pass-thru compartment locks and 2 of the V4 Compact door locks in February of 2017....that puts them at 2.5 years old.

All 4 of these locks have this feature of not needing the code prior to pressing the lock button, so it is not exactly a recent option of them...

richheck · Sep 1, 2019

LBR said:
An FYI for everyone with these locks...we bought 2 pass-thru compartment locks and 2 of the V4 Compact door locks in February of 2017....that puts them at 2.5 years old.

All 4 of these locks have this feature of not needing the code prior to pressing the lock button, so it is not exactly a recent option of them...

Only on the main door lock has this feature, not the bay door locks, I replaced all of my bay door latches with RVLocks also so I always use my remote to activate/deactivate them.

LBR · Sep 1, 2019

richheck said:
Only on the main door lock has this feature, not the bay door locks, I replaced all of my bay door latches with RVLocks also so I always use my remote to activate/deactivate them.

I'm curious..,did you get all locks at the same time? How old of locks are they?

Guess I'm the lucky one as all 4 of our 2.5 year old locks can be locked without the code first.

As mentioned above, the circuit boards are very inexpensive....last year they were only about $10 each.

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