factory

We are installing a 13,500btu Peguin ac in the front bedroom of our 2011 Sundance 2900MK. I know the factory pre-wires for this but my question is, do they pre-wire for the thermostat?? Or would it possibly combine with the existing thermostat? We can't install till we find this out...

Picking up a 2010 BH soon and, after reading the threads regarding tires, I contacted the factory for their side of the story. Here's the unedited copy: All tires used by Heartland have proven to be safe and effective. the ones that were not we do not use anymore. As long as the proper...

Hi To those of you who responded to my previous post //heartlandowners.org/showthread.php?t=13279 thank-you I am sorry I did not respond sooner - truth is I went back in to look and when I could not find the thread assumed it had been removed. Shows I am no computer wiz! To answer your...

We will be ordering a Cyclone (which model, who knows, hard decision!) in Jan or Feb of 2010. Is it possible to pick up our 5er at the factory and do the PDI there? If so, do they have a place to hook up so we could do an overnight inspection? Thanks in advace,

Yesterday I drove out to Elkhart ( 2 hours) to pick my Bighorn up at the service center that was doing some repair work. Prior to my trip I arraigned with Jim Beletti to have a tour of the factory. Met up with Jim and he spent several hours with us providing the tour and telling us all about...

Nelson dropped our Golden Gate off at the factory last night for a long awaited fixed. Just wanted to ask the service techs to be gentle with it - it is one of your originals, number 33.;) Seriously, I know it's in great hands. I just wanted to say thank you to whomever is working on it. Cheryl

I am trying to add more storage to the front compartment, But I have a factory installed genset with the galvanized sheet metal box. The box is WAY over-sized, and I would like to "shrink" it to reclaim some of the space in the compartment, especially above the genset is a lot of room I can get...

Jan and I retired in June and plan to slowly travel to the west coast and back starting in late August. We would like to tour the Heartland factory if they have tours. Also would like any info on routes and sites that are must see's and one to avoid. Thanks, Harvey

We have just purchased a 28 ft BHS north trail and am trying to get a price on 3 options 15 inch LCD TV DVD Player, and pillow top mattress and how long it would take to get these to the dealer. Also we would like to get a slide out skirt. We have not taken possession of our trailer from the...

Just wanted to give a shout out to the people at the factory that took the time to address my needs today. Dave and his crew went way over the call of duty. These men and women that build are coaches are true professional and will do what ever it takes to make the customer happy. A thank you...

I'm thinking about ordering a 3950, sure like the new garage colour scheme and I can't seem to find any dealers with any in stock yet. How long does it take for a factory order unit to show up at the dealership from date of order? Any price increases from existing 2010 units to new orders...

I thought I posted this already, but can't find it. I just wanted to say thank you to all the guys & gals that built our rig last week. We had a wonderful experiance as we walked in the door to see our rig being pushed to the final station. Thanks you to all of you who took the time to speak to...

Hi - So, I'd like to get a couple of issues looked at w/ my new 3670RL and I figure the factory is the best way to go. Coincidentally, I'm going to be flying out of Chicago for a couple of month trip to Europe. So, a couple of questions: 1) Do I need to make an appointment to be seen? 2)...

Jim-- Just wanted to say that we met one of Heartland factory reps at the Portland, Oregon RV show. I believe his name is Mike Mooreland. My husband and I really enjoyed talking to him and he had a wealth of knowledge and information. He answered all of our questions and is such a nice...

I'm looking for 4 factory 16" alum. wheels for a 5200lbs axle/ 6 lug. I also have a new set of 15" wheels and new tires willing to trade.

Greetings all, After a two year search, we have finally decided to buy a new Bighorn. Now the question is where to make our purchase. We have looked at RVFactoryDirect.com which is the internet arm of World Wide RV in Mesa AZ. They seem to have a good online ordering system for new rigs...

I purchased a 2009 Razor 3612TS from a dealer in Ohio on 8-14-08. I towed it to Idaho with no problems other than several screw heads "popping" off in various locations and discovering after returning home a poorly repaired (or recaulked) trim piece on the dinette/couch slide. On a subsequent...

What do I do about the warp across the front cap? I have a 28' RLS, NT, purchased in January, 08. This defect is totally unacceptable. What do I do about it and where? Larry

What a day. Taking Jim Beletti up on his invite to meet up while we were both in town on the same day for a quick tour of the factory.... he was working and I was goofing off until he put me to work LOL....... all I can say is, Today was a fantastic day!!!! Schedule for today; 7:15 am -...

I have two questions pertaining to my 28 BHS that I would like to ask the factory. The front fiberglass piece in the front of the trailer is showing signs of becoming very wavy on the bottom of the front. I would have expected that the piece of fiberglass would maintain a smooth surface and...

I will be picking up our new Landmark Augusta sometime later this week (yea!). I am new to 5th wheeling and need help determining the proper trailer gain setting on my factory trailer brake. My 2008 GMC 2500HD Duramax owners manual states that I need to drive about 20 mph while towing and...