Awning Support brackets (on side of trailer) should be checked. My rear bracket separated from the trailer with little or no weight. 4 small lag screws came completely out of the wall. Strange there was no support inside the wall, nor were they anchored screws. Dealer was equally amazed but remedied the situation but awning had to come off. Luckily we were close to town and did a quick fix to get home. Check yours. Anyone else with this problem?