timsayles1
Member
Hello everyone. My family took delivery of our new 2023 Milestone 386BH two weeks ago.
During our first "trial run" trip, we discovered the Sol solar system, inverter, and 12 volt converter were inoperable so we lost all 12 volt power about 13 hours in. So much for that dealer PDI! I was able to get the battery charged to get the slides in, etc and I took it back to the dealer the next day.
They found a solar fuse missing, the converter unplugged, and the inverter was throwing a protection code. I was told the the code was due to some bad ground somewhere and they "found it". So fast forward a week and I pick the unit up and they show me the fridge is working, solar is working, converter is converting, and inverter is inverting.
So, I drag it back towards home (2 hour drive) and park it in a camground for trial run #2. Now I have found all the basement plugs do not work along with the front bedroom GFCI and all the plugs (with exception to the washer and dryer plugs).
My multimeter is showing 120volts at the breaker box for both the GFCI and "Bedroom" breaker (not 100% sure which one it is). I also have breaker marked "Fireplace" which is funny. I do not have one!
Multimeter is showing 60volts at the GFCI and 0volts down the chain.
So, my question... I assume I have a disconnected common somewhere. Does anyone have a suggestion where to start looking? I am assuming I am going to have to crawl into the snake pit basement.
My dealer is 2 hours away and I have tried calling Heartland for assistance and all they do is hang up on me.
Thank you in advance.
During our first "trial run" trip, we discovered the Sol solar system, inverter, and 12 volt converter were inoperable so we lost all 12 volt power about 13 hours in. So much for that dealer PDI! I was able to get the battery charged to get the slides in, etc and I took it back to the dealer the next day.
They found a solar fuse missing, the converter unplugged, and the inverter was throwing a protection code. I was told the the code was due to some bad ground somewhere and they "found it". So fast forward a week and I pick the unit up and they show me the fridge is working, solar is working, converter is converting, and inverter is inverting.
So, I drag it back towards home (2 hour drive) and park it in a camground for trial run #2. Now I have found all the basement plugs do not work along with the front bedroom GFCI and all the plugs (with exception to the washer and dryer plugs).
My multimeter is showing 120volts at the breaker box for both the GFCI and "Bedroom" breaker (not 100% sure which one it is). I also have breaker marked "Fireplace" which is funny. I do not have one!
Multimeter is showing 60volts at the GFCI and 0volts down the chain.
So, my question... I assume I have a disconnected common somewhere. Does anyone have a suggestion where to start looking? I am assuming I am going to have to crawl into the snake pit basement.
My dealer is 2 hours away and I have tried calling Heartland for assistance and all they do is hang up on me.
Thank you in advance.