In July while in upstate NY the hot water heater failed, An electrical wire connection behind the circuit breaker panel to the hot water heater came loose. A local repair service repaired it and the Heartland warranty reimbursed me for the repair. Now on my back to FL it has failed again. As soon as I get to Lake Junaluska, NC I'll have a repair service look at it again. However, before I get there, how do I light the gas for the hot water? I followed the instructions, but it does not light.